Receptionist
3 days ago
**Permanent Casual Position**
**Oakville Site**
**Work Arrangement: On-site**
**Position Summary**:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist. Reporting to the Site Supervisor, the Receptionist acts as a first point of contact for our clients and your personal, attitude, organizational and problem solving skills influence a client’s impression and experience with the organization.
**Key Responsibilities**:
- Responds to client and general inquires in person and by telephone, and directs client issues or concerns appropriately following organizational policy;
- Enters, attends, and edits client appointments in Meditech, as required;
- Accountable for appointment outcomes and data integrity related to appointments
- Responsible for inputting client appointment scoring
- Ensure client confidentiality at all times
- Responsible for overall ingoing/outgoing mail distribution for the site;
- Maintains a safe, clean, and organized reception area;
- Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy;
- Lock and secure the building at end of shift;
- Must be available to work Monday’s and Wednesday’s from 4:00pm-7:30pm, and Saturday’s from 8:00am-4:00pm
**Qualifications**:
- Minimum 2 years of experience in a similar role;
- A college diploma in a related field is an asset;
- Proficient knowledge of office equipment (postage meter machines, fax machines, photocopier and multi-line telephone systems);
- Excellent interpersonal and communication skills;
- High attention to detail with the ability to work independently;
- Able to problem-solve effectively to meet the requests and needs of clients and staff;
- Able to resolve issues in a timely manner using good judgment;
- Demonstrated proficiency with MS Office products;
- Working knowledge of Meditech information systems is an asset;
- Bilingualism in French and English is an asset.
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