Employee Assistance Program

Global Affairs Canada - Office of the Deputy Ombud, Workplace Well-Being - ZIB
Gatineau (Québec)
PE-04
one (1) year term with the possibility of extension
$99,074 to $110,122
Get an idea of the level you could obtain when taking the reading comprehension and written expression tests.

**Closing date: 12 November 2024 - 23:59, Pacific Time**

**Who can apply**: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

HOW TO APPLY - VERY IMPORTANT NOTE:
NO APPLICATION VIA E-MAIL WILL BE ACCEPTED. YOU MUST APPLY VIA WWW.JOBS EMPLOIS.GC.CA

**Duties**:
Welcome to the internal Employee Assistance Program at Global Affairs Canada

As an EAP Counsellor with Global Affairs Canada you will join a dynamic team of highly skilled professionals who provide mental health support services to the department’s employees and their family members locally and all over the world. It is a truly rare job opportunity to work in the domain of psychology and to be able to do so at an international level, with clients working and living in 110 different countries

Your duties will include:

- Providing individual short-term to mid-term counselling services to employees of the department and eligible family members on topics related to their personal lives and workplace situations
- Providing consultation services to supervisors and managers on topics related to employee mental health and wellness in the workplace
- Design and facilitation of workshops and training sessions (of varying durations) on topics related to mental health
- Facilitation of group processes on topics such as grief, critical incident stress, etc.
- Research and drafting of information sheets or other support materials as required
- Responding to crisis situations: on an individual level (clients in distress) or international level (critical incidents)
- Contributing in various ways to mental health and wellness promoting events or initiatives in the workplace
- Collaboration with colleagues in the Informal Conflict Resolution team in support of services offered by the department’s Ombuds Office

**Work environment**:
The department’s Employee Assistance Program is housed within the Office of the Deputy Ombud, Workplace Well-being. It is a dynamic team of mental health professionals dedicated to promoting a psychologically healthy and safe workplace to all Global Affairs Canada locations.

Global Affairs Canada’s staff works in the National Capital Region, regional offices in Canada and around the world. Our global network of 178 missions in 110 countries supports the international work of the Department and 37 partner departments, agencies and co-locators.

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation and excellence is valued.

**Intent of the process**:
**Positions to be filled**: 3

**Information you must provide**:
Your résumé.

ESSENTIAL QUALIFICATIONS:
**Education**:
A Master’s degree from a recognized postsecondary institution in a clinical program in Psychology, Counselling, Education (Counselling Psychology) or Social Work.

Degree equivalency

Experience:
1.Significant* experience in providing counselling or psychotherapy services to an adult population.
2.Experience in developing and facilitating group training sessions or workshops on topics related to mental health.
- Significant experience is defined as the depth and breadth of experience normally associated with the performance of duties for a period of approximately three (3) years.

ASSET QUALIFICATIONS:
1.Experience in providing interventions related to critical incident stress management at an international level.
2.Experience working in an intercultural environment.
3.Experience in providing consultations to management or internal organizational partners on topics related to employee mental health and wellness in the workplace.
4.Ability to intervene following a critical incident with a group of impacted individuals.

OPERATIONAL REQUIREMENTS:
1.Willingness and ability to travel internationally to any country where Global Affairs Canada has an office, if required
2.Willingness and ability to work overtime, if required
3.Willing and able to work under a hybrid* model according to the direction from Treasury Board.
- A hybrid work model is a blend of in-office and telework.

**The following will be applied / assessed at a later date (essential for the job)**:
Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge:
1.Knowledge of