Supervisor Road Operations

**Division**:
Transportation

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

**Job Summary**:
Reporting to the Manager, Road and Bridge Operations, the Supervisor Road Operations is responsible for supervising the operation and maintenance of the regional road system in an assigned area to ensure an efficient operation and to meet council-approved levels of service.

**Education**:

- Ontario Secondary School Diploma or equivalent.
- Post-secondary diploma in Transportation or Construction Engineering is preferred.
- Certified as a Road Supervisor with the Association of Ontario Road Supervisors.
- Completion of any of the following education is preferred:

- Good Roads courses - 1) T.J. Mahony Road School, 2) C.S. Anderson Road School, 3) Snow School, 4) Scott McKay Bituminous Technology and 5) Soils Technology.
- Association of Ontario Road Supervisors - Public Works Leadership Development certificate.
- An equivalent combination of education, experience and qualifications may be considered.

**Knowledge**:

- 8 years of experience in road and bridge maintenance and/or construction.
- 5 years of experience in a Public Works / municipal roads maintenance setting is preferred.
- Knowledge and understanding of the Highway Traffic Act, Employment Standards Act, Occupation Health and Safety Act, the Ontario Traffic Manual, Minimum Maintenance Standards, AODA and Environmental Assessment Act.
- Knowledge of Excel, Word, Web Mapping Systems (AVL) and computerized maintenance management system (CMMS).
- Certification in Cardiopulmonary Resuscitation (CPR) and First Aid is preferred.

**Responsibilities**:
**_ Direct and organize the performance of maintenance operations on all regional roads in an assigned patrol area_**_. (40% of Time)_**:

- Organizes field staff to accomplish summer and winter road maintenance tasks and programs.
- Performs winter and summer road patrolling and directs field staff accordingly to meet minimum maintenance standards and operational service levels.
- Procures supplies, goods and services in accordance with established guidelines and policies.
- Ensures that vehicles and equipment are properly maintained, operated, and utilized.
- Monitors expenditures, unit costs and productivity in bridge and road maintenance activities, to meet pre-established standards, utilizing the Region’s CMMS system and taking corrective action when necessary.
- Responds to emergencies, complaints and requests for service and takes necessary action.
- Liaises with other government agencies, manufacturers and suppliers of operating and maintenance materials and services.
- Coordinates the scheduling of specialized equipment with other Divisional Supervisors and Managers.
- Secures utility locates and clearances for bridge and road maintenance activities.
- Assesses and makes recommendations on winter maintenance operations and route design.
- Monitors progression of and provides direction for winter maintenance operations on Regional and Area Maintenance contract routes, to ensure quality and compliance.
- Completes necessary documentation regarding work actives to verify and substantiate compliance with relevant legislative requirements and applicable service levels.

**_Supervises staff, coordinating and planning work, providing work direction, assigning tasks and projects, determining methods and procedures to be used, monitoring quality of work, resolving problems and ensuring assigned results are achieved. _**_(40% of time)_**:

- Enables results with the organization’s human capital strategy to foster employee engagement.
- In conjunction with the Manager, provides training and development, coaching and discipline when necessary, and manages staff recruitment.
- Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
- Ensures staff has the information and resources to make successful plans and decisions.
- Ensures all people related issues, incl