IT Support

Description:
Our Top Client has an IT Support / Asset Management for IT Warehouse contract opening. This person must work on site in Quebec City.

**Location**:Quebec City, Quebec

**Duration**:6 months

**Duties**:

- Maintain the inventory of workstations and telephones in the various computer systems such as Zebca and Octopus (Service Now);
- Conduct cross-platform checks to ensure inventory is compliant in both platforms;
- Maintain 15 to 20 positions on a regular basis ready to be deployed;
- Work closely with the Control Technicians to ensure that the equipment request is completed as requested;
- Distribute workstations and equipment to Technicians according to the requests received;
- Follow-up, receive and process returned equipment when a resource leaves or when a site is closed.
- Collaborate with the buyer group to determine products missing from deliveries and, if necessary, contact suppliers related to damaged products;
- Use the company's inventory software platform to verify products and compare deliveries to current orders;
- Work with substation equipment suppliers to ensure equipment is captured in autopilot platforms and identified prior to delivery;
- Maintain cell phone lifecycle lists;
- Maintain computer lifecycle lists;
- Maintain iPad lifecycle lists;
- Manage the recycling of obsolete equipment and ensure its destruction in accordance with the terms and conditions established by the cyber security team;
- Maintain equipment rooms in good order as well as inventory of equipment other than extensions and telephones (peripheral);
- Perform routine maintenance checks of the warehouse area and perform cleaning tasks to maintain health and safety standards.

**Skills**:

- Knowledge of Office 365 suite required;
- Be able to lift 18 kilos (40 pounds) at a time;
- Excellent computer skills;
- Have great attention to detail;
- Be able to follow and document instructions and instructions;
- Ability to work in a team;
- Be able to organize and label storage spaces;
- Be autonomous.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

**To Apply**:
About Us:
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.