Team Leader

7 days ago


Lethbridge, Canada Philthy Philly's Cheesesteak And Poutinerie Full time

**Job Summary**

**Responsibilities**:

- Provide leadership and guidance to team members
- Manage team performance and conduct regular evaluations
- Ensure customers are served quickly and efficiently
- Ensure smooth operation of the restaurant, including food preparation and service.
- Demonstrate strong organizational skills in coordinating team activities
- Ensure smooth operation of the restaurant, including food preparation and service.
- Handle any problems that arise during the shift, whether they involve staff, customers, or equipment.
- Make quick and effective decisions to keep operations running smoothly.
- Maintain compliance with health, safety and employment standards
- Handle administrative tasks efficiently
- Utilize POS systems for transactions
- Assist in buying decisions and inventory management
- Train and mentor team members

**Qualifications**
- **High School Diploma or GED**:

- **Supervisory Experience**: At least one year in a customer service or restaurant setting
- **Industry Experience**: Experience in the restaurant or hospitality industry
- **Leadership Skills**: Strong leadership and team management abilities
- **Customer Service Skills**: Excellent customer service skills
- **Communication Skills**: Effective verbal and written communication
- **Problem-Solving Skills**: Ability to handle issues and make quick decisions under pressure
- **Organizational Skills**: Strong organizational skills to manage daily operations and staff schedules
- **Interpersonal Skills**: Ability to work well with diverse groups of people
- **Positive Attitude**: High-energy, positive attitude, especially during busy times
- **Stress Management**: Capability to withstand stress and maintain composure in a fast-paced environment

Minimum 1 year experience required.

Expected hours: 35 - 40 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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