Community Worker

**Division**:
Seniors Community Programs

**Important Notices & Amendments**:
This position will support the South Catchment, including Niagara Falls and Fort Erie primarily, and supporting Welland/Port Colborne and surrounding areas if needed for coverage. Main office for this position will be located at the Gilmore Community Hub, 60 King Street Fort Erie, however will require training and work out of Regional Headquarters 1815 Sir Isaac Brock Parkway, Thorold, as well as other locations within the Region at times.

**Important Notices & Amendments**:

- As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
**QUALIFICATIONS**:
**EDUCATION**:

- College Diploma in Social Services/Gerontology, or an equivalent combination of education, training and experience
- Post Diploma Certificate in Geriatric Mental Health or Dementia or equivalent
- University Degree in related discipline (Gerontology, Psychology, Sociology or Health Sciences) considered an asset

**KNOWLEDGE/EXPERIENCE**:

- Over three years of experience in the field of community outreach services (preferred) or applied behavioural sciences, with emphasis on working with senior citizens and specifically service coordination for individuals with disabling conditions (mental health, dementia, chronic disease management)
- Demonstrated work experience in a multi-agency, integrated work environment
- Knowledge of community support services for seniors
- Knowledge of family dynamics techniques for working with a diverse groups of individuals
- Demonstrated work experience in the use of electronic client record management systems for data requirements and related client service planning and outcomes documentation

**SKILLS**:

- Excellent communication, analytical, problem solving, and time management skills
- Excellent demonstrated team building skills in support of common outcome measures
- Excellent documentation skills and attention to detail
- Proficiency in a second language will be considered an asset
- Knowledge/experience in administering and completing assessments using “standardized assessment tools” (such as interRAI CHA, PIECES, MoCA, Safe Talk).
- Demonstrated ability to build awareness of service supports available to seniors
- Demonstrated ability to work collaboratively to achieve program requirements and outcomes

**SPECIAL CONDITIONS**:

- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check including Vulnerable Sector Query and submit a Canadian Police Clearance Certificate
- Able to travel to various locations across the Niagara Region and may be based in remote offices including: Niagara Regional Housing sites, alternate Niagara Region office sites and other locations as required for portfolio assignments

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department