Security Officer

**Who we are**

**GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.**

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

**About this Role**

Under the general direction of the Security Manager, this position is responsible for protecting the Company's assets while being a welcoming ambassador to the Casino. Security Officers will protect all guests and team members against theft, fraud, vandalism and abuse while delivering the highest level of service and respect to patrons and colleagues. This position will perform several varying duties throughout their shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost and found, and monitoring and recording within a daily log and assigned notebook. They may also be required to provide first aid and medical attention. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**What You'll Get to DO**
- Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements.
- Enforcing restricted access by unauthorized persons;
- Observing transactions, slot drops, chip fills and transferring items to Lost & Found;
- Performing identification checks to any guest who appears under 30;
- Referring disputes to the Supervisor, Security;
- Conducting regular patrols of the interior and exterior of the property as assigned;
- Escorting guests and team members;
- Performing crowd control as directed;
- Attend to first aid incidents;
- Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program;
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed

**What you'll Need to be Successful**
- High School diploma or equivalent required, post-secondary education an asset.
- Two (2) years of experience working with the public in a service role or in the service industry;
- Excellent problem solving and conflict resolution capabilities.
- Previous experience or training in security **an asset.**:

- Must have a valid class driver's license.
- A current First Aid/CPR certification;
- Ability to successfully obtain a Responsible liquor service (SIR), food safety certification;
- Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this;
- A willingness to learn, develop and achieve new skills for personal and professional development;
- Able to organize data with great accuracy;
- Knowledge of privacy legislation **an asset**;
- Self-motivator and ability to inspire other team members in enhancing the guest experience within the entertainment business;
- Ability to follow rules, regulations, policies and procedures at all times;
- Ability to successfully obtain a Gaming License

**What's in it for you?**
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
- We provide you with the tools and technology needed to delight your guests and clients
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
- Freedom to Innovate: supports new and better ways to be successful
- Be your Authentic Self: environment that values diversity as a source of strength

**The only thing we don’t play games with..is your career**

The Great Canadian Entertainment committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Thank you for your interest in Great Canadian Entertainment

**Job Type**: Part-time