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Field Service Representative

2 weeks ago

Regina, Canada Burckhardt Compression (Canada) Ltd. Full time

Burckhardt Compression was founded in 1844 as a mechanical workshop and, in 2019, celebrated its 175-year anniversary. Today, Burckhardt Compression is a worldwide market leader for reciprocating compressor systems and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services.

Burckhardt Compression (Canada) Inc. (BCCA) has an opening for a **Field Service Representative** (FSR). The FSR is responsible for providing technical support and quality workmanship in a safe manner to clients across Canada during the installation, overhaul and commissioning of reciprocating compressors.

**Reporting to the Field Service Manager, this position can be based out of Ontario, Saskatchewan, Alberta or BC. Must be available for travel.**

**Key Responsibilities**:

- Complete installations, testing, troubleshooting, diagnosis, repair and maintenance of Burckhardt Reciprocating Compressors and other brand compressors at client site locations.
- Complete service and troubleshoot equipment performance issues for compressors and other related equipment.
- Prepare Service Reports and makes recommendations for spare parts for clients.
- Lead onsite team of client provided labor or 3rd party contractors to ensure safe and timely completion of each service job.
- Support sales team by identifying sales opportunities.

**Qualifications & Experience**:

- Journeyman and preferably red seal certified with Certificate of Apprenticeship as an Industrial Millwright or Industrial Heavy-Duty Mechanic.
- 5+ years hands-on experience with reciprocating compressors and compressor parts.
- Field Service experience in the industrial gases, chemical, petrochemical, or petroleum industry.

**Required Skills & Abilities**:

- Knowledge in mechanical and/or chemical engineering would be preferred.
- Strong troubleshooting skills with an ability to understand and interpret pneumatic, hydraulic and electrical drawings/schematics.
- Good computer literacy & experienced with the Microsoft Office suite of programs. Previous CRM use would be an asset.
- Professional demeanor and proven customer service and negotiations skills.
- Detail oriented with expert organization skills.
- Skilled communicator (verbal and written) with proven ability to build effective collaborative relationships.
- Able to work independently with little supervision.
- **Able & willing to travel extensively (80%) to remote locations within Canada and internationally.**:

- **Able & willing to work overtime and/or irregular hours**.
- **Must have or acquire a valid Canadian passport.**:

- **Clean drivers abstract must be provided at time of hire and annual driver’s abstracts are required.**

Why work at Burckhardt Compression?

Our corporate culture is sustained by the skills and dedication of our employees. They are the foundation of our entrepreneurial success. We solve even the most intricate of challenges for our customers with passion and dedication creating lasting, dependable partnerships rooted in trust.

We offer a competitive compensation package, employer-paid benefits program and a great work environment.

Burckhardt Compression (Canada) Inc. would like to thank all applicants for their interest however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Commuter benefits
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- On call
- Overtime

Application question(s):

- Do you have 5+ years hands on experience specifically with reciprocating compressors and compressor parts?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Willingness to travel:

- 75% (preferred)