Credit and Collection Agent

2 weeks ago

Montréal, Canada The Group Master Full time

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

Join a High-Performing Team Driving Financial Precision and Customer Trust

Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent — we’re inviting a trusted financial partner to join a dynamic team where your judgment, integrity, and communication make a daily difference.

As part of a collaborative, high-performing team, you’ll help safeguard the financial health of one of Canada’s most respected HVAC-R distributors — all while supporting our mission of excellence and service.

**What you will accomplish with us**:
Strategic Agility
- Collaborate with your supervisor to assess margin increase requests
- Approve credit-limit exceptions using sound analysis and business judgment

Operational Excellence
- Manage and collect receivables for your assigned territory
- Release orders for inventory-ready items
- Reconcile customer accounts accurately and in a timely manner

Autonomy & Impact
- Generate and interpret credit reports to guide business decisions
- Resolve escalated or sensitive collection cases independently, as financial analyst

Human-Centered Communication
- Act as a respectful and trusted liaison between internal sales teams and customers
- Manage communications with professionalism and empathy

**What You Bring to Our Team**:

- Secondary School Diploma or College degree in business, accounting, or office admin
- 3-5 years of experience in a similar credit or collections role, in a commercial environment, or as a Financial analyst
- Fluency in both French and English is essential
- Experience with accounting/ERP software is a strong asset
- A detail-oriented mindset, a steady hand, and a tactful voice

Compensation Information
- Base Salary Range: $55,000 - $65,000 annually
- Supplemental Pay Types: Annual bonus
- Master is an equal opportunity employer, dedicated to fostering diversity and inclusion in our workplace. Elevate your career with us

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy

  • Credit and Collections Agent

    1 week ago

    Montréal, Canada Air Inuit Full time

    **WHY JOIN AIR INUIT** Are you ready to take your career to new heights? At Air Inuit, we do not just offer flights; we provide essential services that keep Nunavik connected. Whether it is delivering critical supplies or ensuring passengers reach their destinations safely and comfortably, our employees are at the heart of it all. We are looking for...

  • Agent - Credit and Collections

    23 hours ago

    Montréal, Canada Air Inuit Full time

    **AIR INUIT CORPORATE PROFILE** Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond - 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000...

  • Agent (E) de Recouvrement / Collection Agent

    5 days ago

    Montréal, Canada Affinity Global (Global Credit & Collection Inc.) Full time

    Fondée en 1999, Affinity Global Inc. est l’une des plus grandes agences de recouvrement au Canada, comptant plus de 500 employés. Ici, nous valorisons le **respect **d’autrui, l’**intégrité**, l’esprit de **communauté** et de **famille**. Oubliez ce que vous avez entendu à propos des autres agences de recouvrement. Nous avons une culture...

  • Collections Agent

    7 days ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Collections Agent

    23 hours ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Collections Agent

    4 days ago

    Montréal, Canada TAAG Corporation Full time

    **TAAG** is looking for a full-time Collections Agent to join the team. The Collections Agent will be required to perform but not limited to the following duties and undertake the following responsibilities in a professional manner: - Maintain the electronic and hard copy filing system; - Prepare loan documents; - Monitor accounts to identify outstanding...

  • Credit and Collections Specialist

    1 week ago

    Montréal, Canada Echotape Full time

    **Mandate**: **Responsibilities**: - Proactively investigate and assess credit risk of existing customers located in the US including regular reviews of credit limits. - Credit investigation and approval of new customers. - Prepare written internal credit reports that support credit limits. - Contact accounts with past due balances through the appropriate...

  • Credit & Collection Analyst

    23 hours ago

    Montréal, Canada UAP Inc. Full time

    **Company Description** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. To do so, we have a team of finance experts to make sure everything balances. Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Experienced Collection Agent

    5 days ago

    Montréal, Canada Affinity Global (Global Credit & Collection Inc.) Full time

    Fondée en 1999, Affinity Global Inc. est l’une des plus grandes agences de recouvrement au Canada, comptant plus de 500 employés. Ici, nous valorisons le **respect **d’autrui, l’**intégrité**, l’esprit de **communauté** et de **famille**. Oubliez ce que vous avez entendu à propos des autres agences de recouvrement. Nous avons une culture...

  • Agent(E) de Recouvrement

    2 weeks ago

    Montréal, Canada Affinity Global (Global Credit & Collection Inc.) Full time

    Fondée en 1999, Affinity Global Inc. est l’une des plus grandes agences de recouvrement au Canada, comptant plus de 500 employés. Ici, nous valorisons le **respect **d’autrui, l’**intégrité**, l’esprit de **communauté** et de **famille**. Oubliez ce que vous avez entendu à propos des autres agences de recouvrement. Nous avons une culture...