Thrift Store Worker

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith
- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Position Purpose summary**:
The Thrift Store Worker is primarily responsible to assist in the efficient and effective reclamation, processing, or distribution of donated goods for the Huntsville Thrift Store.
**Accountabilities**:
Operations
Process Donations by loading/unloading, pricing, sorting, packing, storing, stock rotation and hanging donations.
Interact with customers/donors in a positive, friendly, and courteous manner. This means working in all types of weather.
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact and courtesy when dealing with difficult donors/customers.
Assist donors with their donations.
Categorize and box seasonal clothing, shoes etc. for storing.
Carrying Salvage to the SeaCan and Trash Bags/Items/Cardboard to the appropriate Bin outside.
Assisting with Cash/Clerk operations as needed.
Abide by store policy and procedures.
Assist with training and supervision of volunteers.
Communications
Inform your supervisor of all donor/customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
Health & Safety
Handle the merchandise in a safe and organized manner as per PPE and cleaning protocols,
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, staff washroom, and other common areas.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
Perform other related duties as required.
**Critical Relationship Management**:
**Internal relationships**:
Community and Family Services Officer as manage, supervisor, volunteers, staff
**Working Conditions**:
This is a regular full-time position based on 35 hours per week.
Mandatory requirement for steel-toe safety boots or shoes, if lifting furniture or moving heavy objects. Sorting and carrying donated bags do not need steel toed boots
This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 50 pounds.
Work schedule may vary from week to week and will include weekdays and/or Saturdays.
**Normal hours of work**: Work will be offered as per Thrift Store operational requirements and will include 5 Shifts weekly from 9:30 a.m. to 5:00 p.m which includes a ½ hour unpaid meal break and two 15 minute breaks.
This position must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.
**education and experience Qualifications**:
**Education, Qualifications and Certifications**:
Completion of Secondary School.
Alternative combinations of education and experience may be considered.
**Experience and Skilled Knowledge Requirements**:
Minimum of three (3) months of prior related experience
Experience in warehouse processing or goods distribution and knowledge of lifting guidelines.
Some related experience in warehouse processing or goods distribution would be a definite asset.
Cash handling experience is an asset.
Brand awareness would be a definite asset.
Basic math skills required to calculate discounts and percentages as well as reading skills.
Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
**Skills and Capabilities**:
Attention to detail, problem solving and analytical skills.
Self-motivated/disciplined.
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
Ability to maintain information in confidence and exercise good judgement.
Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Excellent interpersonal skills, integrity, and adaptability.
Exhibit good listening skills, have strong oral/written communication skills and respect authority.
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