Triage - Float Support Worker (Fri-tue Days)

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.
About Us - A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
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**Benefits**:

- 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
- 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
- Employer-paid benefits for regular Part-time and Full-time employees:

- Unlimited Physiotherapy and $1,000/year coverage for Massage
- Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary
The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use and/or physical health issues. Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in the development and implementation of service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery, and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family, and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.
Job Competition # job2025.017
**Closing Date**: Midnight, March 18, 2025
**Job**: Float Support Worker, Triage, Permanent Full-Time, 1 FTE
**Hourly Range**: $31.56 - $33.28 (BCGEU, Grid 34)
**Hours**: 75 bi-weekly
**Schedule**: Friday - Tuesday, 7:30AM - 3:30PM. At present includes a 30-minute unpaid meal break.
**Work Site**: 707 Powell Street, Vancouver, BC
**Start Date**: March 17, 2025
A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
Standard Medication Training or a commitment to partaking in Standard Medication Training is required.
Purpose
The purpose of the float position is to fill shifts efficiently and prevent over time and staffing shortages.
Procedure
- Each Float Support Worker will be assigned to a Home Program.
- As shift vacancies occur in programs, the Float will be deployed to fill the vacancies.
- Float staff can be deployed to fill shifts prior to the shift being callout out to relief staff, prior the shift being offered in overtime, or in emergencies to prevent staffing shortages.
- If a vacancy does not happen for a float shift, the Float staff will be assigned to work the shift in their home program.

QUALIFICATIONS
Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

- A Diploma in community social services.
- Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
- Or an equivalent combination of education, training, and experience.
- Current First Aid and CPR certification.
- Class 5 Drivers’ License and acceptable driver’s abstract is preferred.

Key Skills and Abilities
- Establish and maintain collaborative relationships.
- Identify and work to increase people’s strengths.
- Work with people using hope-inducing strategies.
- Informally teach harm reduction, life skills
- Implement client-centred service plans.
- Respond to problematic behaviour using an understanding of the behaviour's context and function.
- Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
- Knowledge of mental health diagnoses, medications, treatment, and support resources
- Knowledge of the bio-psychosocial addictions model, including stages of