Learning & Development Specialist

4 days ago

Brampton, Canada WCG Services Full time

**Program**: Employment Ontario

**Location**:Brampton - Hybrid

**Who we’re looking for**:
**Learning & Development Specialist**

Like WCG, you believe in the power of work to transform lives. As Learning & Development Specialist, you’ll be responsible for planning, designing, developing, organizing, and delivering and monitoring training solutions for staff, Service Provider partners, employers, and jobseekers. The L&D Specialist is also responsible to measure the effectiveness of training solutions and procedures, complete research and needs analysis and drive compliance and performance through continual improvement.

**What you’ll do**:

- Developing a strong understanding of WCG and Employment Ontario’s contract, guidelines, policies, and procedures
- Leading the creation of e-learning resources, training, instructional templates, and documentation
- Conducting on-going assessments to identify learning needs, continuous improvement and enhance organizational effectiveness to ensure the success of the training delivery
- Collaborating with other departments in projects that drive client engagement, help Service Providers meet service levels, and increase job seeker/employer outcomes
- Delivering training to employees using a variety of instructional techniques, develop and optimize tools to cater to a wide array of learning needs (auditory, visual, kinesthetic)

**What you bring**:

- Working knowledge of Rise and Articulate Storyline 360
- Strong knowledge of e-learning design principles and program evaluation methods to develop performance measures and report on learning outcomes
- Two (2) + years’ experience facilitating training and developing stakeholder presentations
- Experience using learning management systems to develop and deliver training content
- Advanced MS Office skills
- A criminal record check is required

**What we offer**:

- Competitive salary
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

For complete job requirements, see the full Job Description here.

WCG is an equal opportunity employer and is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCGEO

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