Current jobs related to Assistant Manager, Provider Services Operations - Regina - eHealth Saskatchewan
-
Client Services
2 weeks ago
Regina, Canada Securiguard Services Full timeLead with purpose. Grow with impact. At Securiguard Services, we're excited to invite an experienced leader to join our growing Management Team, helping shape the future of our operations while strengthening client partnerships and service excellence. We are seeking a seasoned Client Services Manager / Operations Manager to join our Management Team. This...
-
Assistant Rooms Operations Manager
7 days ago
Regina, Canada Autograph Collection Hotels Full timeJOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the...
-
Client Services
2 weeks ago
Regina, Canada Securiguard Services Ltd. Full timeClient Services & Security Operations Manager – Regina 5 days ago Be among the first 25 applicants Lead with purpose. Grow with impact. At Securiguard Services, we’re excited to invite an experienced leader to join our growing Management Team, helping shape the future of our operations while strengthening client partnerships and service excellence. We...
-
Client Services
3 days ago
Regina, Canada Securiguard Services Ltd. Full timeLead with purpose. Grow with impact. At Securiguard Services, we’re excited to invite an experienced leader to join our growing Management Team, helping shape the future of our operations while strengthening client partnerships and service excellence. We are seeking a seasoned Client Services Manager / Operations Manager to join our Management Team. This...
-
Regulatory Services Manager
2 days ago
Regina, Canada Livestock Services of Saskatchewan Full timeLivestock Services of Saskatchewan is a regulatory service organization, enforcing provincial legislation designed to protect the livestock industry. LSS provides service under 3 pillars - livestock inspection and investigation, administration of livestock dealer licensing, and management of the provincial livestock brand registry. With our deep-seated...
-
Service Delivery Manager
7 days ago
Regina, Canada Paladin Airport Security Services Full timeService Delivery Manager **We are currently hiring a full-time 6-month term Service Delivery Manager based out of the Regina Airport.** **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages - You...
-
Night Operations Assistant Manager
2 days ago
Regina, Saskatchewan, Canada The Home Depot Canada Full timeWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position PurposeAssistant Store Managers (ASMs) report to the Store Manager (SM) and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has...
-
Night Operations Assistant Manager
1 day ago
Regina, Saskatchewan, Canada Home Depot Canada Full timeWith a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:Assistant Store Managers (ASMs) report to the Store Manager (SM) and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has...
-
Regional Field Service Manager
5 days ago
Regina, Canada Integrated Power Services Full timeThe Regional Field Service Manager, Power Management, is responsible for overseeing and coordinating Field Service operations within an assigned region to ensure efficient and timely repair, maintenance, and installation of power delivery equipment. This role includes managing a team of technicians, maintaining strong customer relationships, and driving...
-
Service Delivery Manager
3 days ago
Regina, Canada Paladin Airport Security Services Full timeService Delivery Manager **We are currently hiring a full-time 6-month term Service Delivery Manager based out of the Regina Airport.** **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages - You have...
Assistant Manager, Provider Services Operations
2 weeks ago
**Employment Type**: Expression of Interest for SGEU Term less than 9 months
**Location(s)**: SK-Rgna-Regina
**Salary Range**: $7,603 - $9,886 Monthly
**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.
Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.
**About the Role**:
**Key Responsibilities**:
- Lead and manage a team of 11+ wait list clerks, ensuring effective coordination of daily operations.
- Provide coaching, guidance, and regular performance feedback to help staff achieve individual and team goals.
- Monitor and enforce compliance with business Service Level Agreements (SLAs), organizational policies, and training standards.
- Identify and implement process improvements to enhance efficiency, accuracy, and service quality.
- Act as the primary point of escalation for operational challenges, supporting timely resolution.
- Support IT teams by providing frontline feedback on systems and workflows to guide iterative improvements.
- Foster a positive, collaborative, and accountable work environment.
- Prepare and present reports on performance metrics, workload management, and SLA adherence.
**Experience & Qualifications**:
- Strong coaching and mentoring skills with proven ability to support team growth and goal achievement.
- Demonstrated ability to manage operational priorities while meeting business SLAs and service standards.
- Excellent communication, interpersonal, and conflict resolution skills, including experience with stakeholder engagement.
- Proficiency in MS Office Suite and familiarity with scheduling or wait list management systems.
- Strong problem-solving skills with a focus on efficiency, accuracy, and continuous improvement.
- Ability to foster a collaborative, high-performance team culture.
- Experience working with IT teams to provide user feedback and support system enhancements is an asset.
- Strong organizational skills and the ability to support senior leadership through delegated assistant duties
The knowledge and skills required for this position would be attained through the completion of a post-secondary education in business administration, healthcare management, or a related field (equivalent experience may be considered). supplemented by at least 2 - 3 years of supervisory or team leadership experience, preferably in healthcare administration or a similar environment experience. An equivalent combination of education and experience may be considered.
- Thinks critically and views issues and challenges from multiple perspectives.
- Has a reputation for integrity and a focus on service excellence.
- Has a customer-focused approach and solid analytical and problem-solving skills.
- Is adept at communicating across technical and non-technical audiences, including executive level stakeholders or clients.
- Communicates strategically, both orally and in writing, with internal and external stakeholders.
- Creates a culture of diversity and cross-team collaboration.
- Plays a leadership role in shaping the ethics and values of the organization by consistently communicating and exemplifying them. Holds themselves and others accountable to achieve the results desired by the organization.
- Champions innovation and leads organizational change.
- Assesses future goals, organizational needs and risks; and develops comprehensive plan(s) that bridge complex issues and span across time.
- Fosters a culture of continuous organizational improvement including the development of performance measures and accountability frameworks.
**We offer**:
- A dynamic work environment with opportunities to create and build.
- A competitive salary.
- A physical wellness flex benefit program.
- A comprehensive benefits packa
