Health Records Clerk

POSITION TITLE

Health Records Clerk

SHIFT TYPE

Monday-Friday (Days/Evenings)

DEPT/PROGRAM

Patient/Client Flow

JOB CLASS

Health Records Clerk

EMPLOYMENT TYPE

Part-Time

RATE OF PAY

$29.61 - $32.87 per hour

WORK SCHEDULE

Up to 24 hours per week required

EMPLOYEE GROUP

OPSEU

POSTING TYPE

Open

POSTING DATE

May 26, 2025

HYBRID ELIGIBLE

Yes

NUMBER

1

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager of Patient/Client Flow is currently seeking a part-time Health Records Clerk. The purpose of this position is to maintain a complete inpatient and outpatient clinical record; to ensure accurate filing and easy retrieval of records for both paper and microfilmed documents; completing registration and discharge processes to ensure accurate quality diagnostic and statistical data is collected in various databases e.g. Admission, Discharge, Transfer (ADT), Management Information Systems (MIS) and submitted to the hospital’s Administration and Ministry of Health and Long Term Care; to assist with other procedures in the department in order to keep workload up to date.

Please Note: This position offers a hybrid work environment consisting of in-office and remote work. Office location is 500 Church St in Penetanguishene, ON

**KEY ACCOUNTABILITIES**:

- Register all patients including taking photograph and printing corresponding documents.
- Problem-solve to resolve discrepancies and/or errors in admissions/registrations.
- Identify risk management issues and opportunities for improvement and communicate appropriately.
- Maintain the integrity of the patient record by ensuring completeness and accuracy of the clinical record
- Perform quantitative and qualitative analysis on all patient records
- Maintain the chart tracking system for all clinical records moving to and from the department
- Protect patient privacy and confidentiality in accordance with departmental, hospital policies and legislation
- Answering the telephone, assisting callers, retrieving charts, digital records as requested by programs, clients and/or clinicians; sort and distribute mail.
- Provide customer service to facility staff, patients and external agencies as required
- Respond to inquiries from staff regarding records and information management processes
- Perform all work in compliance with the requirements of the Occupational Health & Safety Act & Regulations
- Identify and meet own professional and personal growth needs including maintaining the registration standards set out by the Canadian Health Information Management Association (CHIMA), (CIHI) and Ministry of Health & Long Term Care (MOHLTC)
- Managers have the right to assign additional duties and schedule alternate work locations based on operational requirements.

**REQUIREMENTS/QUALIFICATIONS**:

- Keyboarding skills to 50 wpm standard
- Knowledge of theory and practice of health record administration
- Knowledge of medical terminology
- Knowledge of computer software (e.g. Greenspace, Excel etc) in order to input and retrieve patient information, statistical data, create/ manipulate spreadsheets, create graphics/reports, create presentation materials, manage documents and electronic mail
- Analytical thinking and attention to detail to effectively collect patient information
- Organizational skills and judgement to manage and prioritize multiple tasks and meet objectives and deadlines
- Demonstrated leadership, conflict resolution, interpersonal and organizational skills
- Proven written and verbal communication skills
- Proven ability to adapt readily to change
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language

**HOW DO I APPLY?**

on June 5, 2025 quoting Job ID WC25-146. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.