Warehouse Operations Supervisor

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the supervising warehouse personnel and achieving daily production goals.

**Shifts Available**:
DayShift

**Essential Duties & Responsibilities**:
Operations Management

Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals

Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.

Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion

Ensures that equipment is utilized in the most efficient manner

Coordinates the maintenance of equipment with management

Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives

Partners with other leaders to balance labor ensuring appropriate levels of staffing

Drafts and submits daily end of shift report

Makes recommendations to management on initiatives and programs to improve operations and works on those programs

Employee Relations/Development

Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information

Assists in developing a program to train and motivate personnel for increased effectiveness

Assists in developing a program for all new personnel and ensures the onboarding program is followed

Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures

Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations

Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development

Plays an active role in employee development and talent selection.

Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews

Maintains accurate timekeeping records

Exhibits a commitment to self-development by staying current on information, tools, and systems

Travels to other warehouses and participates in department or company meetings, as necessary

Safety and Security

Ensures the safe, clean and efficient operation of the warehouse to meet service standards

Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees

Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.

Ensures employees complete a daily pre-flight and reviews daily

**Requirements**:
Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience

High School Diploma required

Experience with Warehouse Management Systems (Manhattan preferred)

Ability to work in fast paced, quickly changing environment.

Ability to handle changing priorities and use good judgment in stressful situations

Experience with seasonal work forces is a plus, but not required.

Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.

Working knowledge of warehouse / mechanical equipment

Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary

Excellent talent management and team building skills

Excellent verbal, non-verbal, and written communication skills

Excellent customer service skills specifically with external clients

Excellent analytical and mathematical skills

Bilingual English/Spanish preferred, may be required in some locations

**Other**:
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Must be able to stand/walk for up to 10-12 hours.

Lift and move totes up to 50 pounds.

Regular bending, lifting, stretching and reaching both below the waist and above the head.

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

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