Expert(E) en Sinistres

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A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Expert(e) en sinistres - Transports et cargaisons/Claims Adjuster - Transportation/Cargo

PRIMARY PURPOSE: Reporting to the Transportation Claims Team Leader, the Claims Adjuster, Auto is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

- Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
- Maintains accurate records based on company standards and procedures, using company custom computer systems
- Identifies the need and co-ordination of task assignments utilizing field adjusters
- Accurately and efficiently manages the billing for assigned files, within specified timelines
- Maintains an excellent working relationship with existing clients to further develop business
- Committed to continuous education to keep up-to-date with all industry and legislative issues and changes

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

- Performs other duties as assigned.

QUALIFICATIONS:
Education & Licensing
- Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
- Maintains accurate records based on company standards and procedures, using company custom computer systems
- Identifies the need and co-ordination of task assignments utilizing field adjusters
- Accurately and efficiently manages the billing for assigned files, within specified timelines
- Maintains an excellent working relationship with existing clients to further develop business
- Committed to continuous education to keep up-to-date with all industry and legislative issues and changes
- Licensed as an adjuster in home province
- Completed or unrolled in CIP program

Experience
- 3 to 5 year experience in claims handling on large commercial vehicles
- Cargo experience an asset
- Proven adjusting, negotiating skills and analytical skills
- Excellent interpersonal and communication skills

Skills & Knowledge
- 3 to 5 year experience
- Cargo experience an asset
- Proven adjusting, negotiating skills and analytical skills
- Excellent interpersonal and communication skills

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.