Service / Warranty Writer

6 days ago

Martensville, Canada Traveland RV Canada Full time

**Service Writer / Warranty Clerk**

**Responsibilities**:

- Greet service department customers promptly and courteously—attitude is everything
- Listen to customers and clearly translate repair needs to tech
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Check in new units from manufacturer for delivery damage
- Fill in DAF and dowload to manufacturer
- Work with technicians in getting pre authorizations
- Submit claims, review for completion, accuracy and legibilty.
- Must have a valid drivers license

**Benefits**
- Great West Life Coverage
- RRSP Matching
- Semi Monthly Staff lunches

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with sites in Langley BC, Kelowna BC, Duncan BC, Airdrie AB Grande Prarie AB, and Saskatoon SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories and RV rentals. If you have any questions about buying, renting or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today

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