Program Manager

Description

**Responsibilities**:
**General Skills**:
Demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables

Experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members

Experience monitoring and managing the cost, risk, schedule, governance, technical performance, and program impact of each of the component projects

Experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels

Experience leading Identity Access Management (IAM) modernization initiatives, using technologies such as Microsoft Entra ID & Oracle IAM

Experience analyzing program and organization’s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule

Uses significant innovation in the planning, analysis and execution of tasks

Experience seeking new and unique business processes, technologies and products to benefit programs, portfolios and projects

Experience building positive relationships within the team and external parties

Experience contributing to improvements in life cycle based on lessons learned and past experience

Adheres to organization’s standards and best practices for program

Experience scheduling and organizing meetings/events and maintaining agenda

Ensures technology is used correctly for all operations (video conferencing, presentations etc.).

Experience conducting release Readiness Reviews, Milestone Reviews and business Go/No-Go Reviews Produce Deployment Run Books and Implementation Plans Deliver weekly Release Management Reporting Work with project teams to understand impacts of branches and code merges

Be a change agent and thought leader

The Level 3 Program Manager will also be required to:
Complete work and achieve milestones within the assigned deadlines;
Notify the Cluster/Ministry Project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as the he/she becomes aware of them;
Submit Deliverables for the Cluster/Ministry approval as they are completed;
Comply with the Ontario Government and the Cluster/Ministry security procedures and practices;
Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices;
Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines;
Provide knowledge and skill transfer to a designated Cluster/Ministry staff; and

Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures.

Other Experience and Skills:
Based on the scope, the senior (level 3) Program Manager must have a minimum of 10+ years of the following skills and experience:
Demonstrated experience in performing gap fit analysis and impact analysis;
Experience in documenting business processes, business requirements, and system requirements;
Experience working with both the business users and IT development teams to ensure business requirements are properly reflected in the system design and technical specifications;
Demonstrated experience in the analysis and planning for the modernization of large, complex multi-platform, multi-tier information technology systems;
Proven ability to lead business users to the successful completion of an assignment of this nature, magnitude, and complexity, and demonstrated ability to help them achieve the desired business benefits on schedule and within budget;
Experience working on projects within a multi-client/partner environment;
Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills;
A team player with the ability to coordinate multiple projects with competing priorities and strict deadlines; and

Experience in dealing with system solutions related to funding calculations, financial information management, and web-based n-tier technology implementation.
- SKILLS

**EXPERIENCE REQUIREMENTS**
- CORE SKILLS - 50%
- EXPERIENCE WITH BUSINESS STAKEHOLDER MANAGEMENT AND STATUS REPORTING AT INTERNAL MANAGER, DIRECTOR AND EXECUTIVE LEVELS
- EXPERIENCE LEADING IDENTITY ACCESS MANAGEMENT (IAM) MODERNIZATION INITIATIVES, USING TECHNOLOGIES SUCH AS MICROSOFT ENTRA ID & ORACLE IAM
- 10+ YEARS OF EXPERIENCE MANAGING AT A PROGRAM/PORTFOLIO LEVEL, INCLUDING RELEASE PRIORITIZATION AND PLANNING FOR MULTIPLE APPLICATIONS, AND INFRASTRUCTURE AND RESOURCE PLANNING TO ENSURE ALL THESE APPLICATIONS WILL BE RELEASED AS NEEDED
- EXPERIENCE CREATING ROADMAPS ALIGNED WITH BUSINESS STRATEGIC DIRECTION AND