Cashier and Customer Service

**Job Title**: Customer Service - Cashier
**Location**: K1 Speed Toronto, 75 Carl Hall Rd. Unit #9, North York, ON, M3K 2B9

**Company Overview**:
K1 Speed is an international leader in indoor electric go-karting with over 100 locations worldwide, including three in Canada. At K1 Speed Toronto, we offer an exciting, fast-paced, and customer-focused environment where team members are trained to deliver outstanding service and an unforgettable racing experience.

**Job Summary**:
We are looking for friendly, reliable, and enthusiastic individuals to join our team as Customer Service Cashiers. In this role, you will provide excellent customer service while efficiently handling transactions and maximizing profitability. You will also be required to bartend, serving alcoholic beverages responsibly, ensuring customers have a fantastic experience at K1 Speed. Your contribution will help maintain a clean and safe facility.

**Key Responsibilities**:

- Perform opening duties to prepare the facility for customers.
- Handle cash transactions, including processing payments and providing change.
- Maximize revenue by effectively up-selling products and services.
- Fill the day's racing schedule and coordinate group events.
- Serve alcoholic beverages responsibly (Smart Serve certification required).
- Bartend and serve drinks to customers as required.
- Lead award ceremonies for group events.
- Provide customers with accurate information in person and over the phone.
- Ensure the lobby, banquet room, lounge, and restroom areas are clean and safe.
- Count tills accurately and provide funds for deposit.
- Perform assigned facility cleaning duties.
- Complete closing duties to clean the facility and prepare for the next day.
- Additional duties as assigned by management.

**Basic Requirements**:

- Must be at least 18 years of age.
- Must be Smart Serve Certified.
- Bartending experience required for all cashier positions.

**Education and Experience**:

- High school diploma or equivalent (GED).
- One to three months of related experience or training, or a combination of education and experience.

**Reasoning Ability**:
**Language Skills**:

- Ability to read and interpret safety rules, operating instructions, and procedure manuals.
- Ability to speak effectively with customers and respond to inquiries.

**Mathematical Skills**:

- Ability to perform basic math operations, including addition, subtraction, multiplication, and division.
- Ability to calculate figures such as discounts, percentages, and commissions.

**Physical Demands**:

- **Standing**: 2/3 of the time
- **Walking**: 1/3 of the time
- **Sitting**: Less than 1/3 of the time
- **Use of hands/fingers**: 2/3 of the time
- **Reaching**: 1/3 of the time
- **Climbing/balancing**: 1/3 of the time
- **Stoop, kneel, crouch**: 1/3 of the time
- **Talking/hearing**: 2/3 of the time
- **Lifting requirements**:

- Up to 50 pounds occasionally
- More than 50 pounds rarely

**Vision Requirements**:

- Close vision (clear vision at 20 inches or less).
- Colour vision (ability to identify and distinguish colors).

**Specific Job Duties**:

- Moving packages of drinks and food products.
- Moving bins of head socks and folding items.
- Reaching for and identifying retail and concessions products.

**Work Environment**:

- Work performed in an indoor environment with moderate noise.
- Exposure to outdoor elements through building openings.

**Why Join K1 Speed?**
- Enjoy a dynamic, fast-paced environment where every day is different.
- Be part of a company that values safety, customer service, and growth.
- Opportunities for training and career advancement.
- Contribute to delivering an exceptional racing experience for customers.

**Accommodation Statement**:
**Job Types**: Part-time, Permanent

Pay: $17.20 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

Application question(s):

- Are you18 years old or older? (Yes or No)
- Please provide your availability based on following hours of operation ( working on weekends is mandatory with open availability )

Monday 12-10 p.m.
Tuesday 12-10 p.m.
Wednesday 12-10 p.m.
Thursday 12-10 p.m.
Friday 11 a.m.11 p.m.
Saturday 10 a.m.12 a.m.
Sunday 10 a.m.9 p.m.

**Experience**:

- Bartending: 1 year (preferred)
- customer service: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person