Clerical Supervisor, Medical Imaging

Salary range: The salary range for this position is CAD $29.40 - $29.40 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We currently have an exciting opportunity for a **Clerical Supervisor, Medical Imaging** **-** **Full **Time **to join our team at** Mission Memorial Hospital **located in** Mission**,** **B.C. **We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

**Come work with us**

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021, all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
Provides direction and supervision of clerical staff and co-ordinates the clerical workflow of the office areas. Performs related administrative and clerical duties, as assigned.

**Responsibilities**:

- Supervises designated staff by determining priorities, establishing work schedules, coordinating and reviewing work assignments and daily routines. Arranges for/calls in relief staff, as required.
- Participates in the selection of new staff by administering the postings, interviewing applicants and making recommendations for selection. Oversees orientation and training requirements, conducts performance evaluations, assesses and identifies ongoing staff education needs.
- Participates in the instruction of employees /students by assisting with departmental orientations, in-service presentations, demonstrating procedures, answering questions.
- Develops, implements and updates written procedures to meet the needs and requirements of the Medical Imaging Dept.
- Contributes to quality improvement by developing standards, conducting audits of clerical processes and compiling statistical data as required.
- Acts as a resource for issues related to the operation of office equipment, as well as HIS/RIS/PACS and other computer programs/systems by resolving minor problems, reporting unresolved problems and/or arranging for service by liaising with appropriate departments or resources. Provides input to system upgrade requirements.
- Maintains supplies and equipment by monitoring inventory levels, preparing requisitions, obtaining required approvals and recording receipts. Initiates and records office equipment maintenance/repair.
- Responsible for timekeeping/payroll records and submission to payroll according to established procedures. Monitors department expenditures and advises Manager of discrepancies.
- Provides clerical liaison with radiologists, supervisors, staff, physicians, external agencies and other healthcare personnel/hospitals. As required, schedules and adjusts patient appointments, liaises with nursing units, physician’s offices and patients regarding patient information, records, etc.
- Participates in/assists to develop and maintain a safe and healthy work environment by following Health and Safety standards and practices.
- Schedules and leads clerical staff meetings and attends other departmental meetings, as required.
- Arranges meetings; types and circulates minutes, medical reports etc and performs word processing support for Medical Imaging as appropriate.
- Performs other related duties as assigned.

Qualifications:
**Education, Training and Experience**

Grade 12, successful completion of a recognized Medical Office Assistant program and three (3) years’ recent related experience, incl