Director of Community Programs and Client Services

**Reports to and is Responsible to: Executive Director**

**Number of Direct Reports**:6**

**Compensation: $90,000 - $105,000**

**Benefits: Full benefit package, RRSP contribution plan, wellness and vacation**

**Work Location**:Morinville, Alberta. Jessie’s House (Emergency Shelter) and Admin Building.

**Hours**:40 hours per week, Monday to Friday (8:00 a.m. - 5:00 pm), occasional evenings andweekends as required. Participation in on-call rotation.

**OUR WHY**

On April 29, 2009, Jessica Martel, a young mother of three, was tragically murdered in her home by her intimate partner on the very day she attempted to leave the relationship. This critical moment is often the most dangerous for survivors, as they face an increased risk of physical violence or homicide, as exemplified by Jessica's case. Her story underscores the urgent need for our organization to prevent such tragedies from occurring again.

**OUR MISSION**

To break the cycle of Domestic Violence through the actions of advocacy, community engagement, education, awareness, and safe housing through Jessie’s House - a 35 bed all gender emergency shelter and Eileen’s Place - a second stage housing program.

**OUR VISION**

To see a future free of violence for all individuals.

**OUR VALUES**

**Safety**: We value a safe environment that allows us to challenge each other and explore ideas.

**Partnership: **We value and seek partnership whose values align with those of the Foundation and together we can reach our vision.

**Empowerment**: We value innovative and creative thinking as a means of serving the best interests of the individuals and families we serve.

**Awareness: **We value positive, continual messaging that highlight healthy relationships.

**OUR PRINCIPLES**
- We are committed to healing, truth and reconciliation for all people of Turtle Island; past and present, Indigenous and non-Indigenous.
- We promote safety, accessibility, and inclusion for individuals of all races, genders, sexual orientations, religions, nationalities, ages, and disabilities
- We foster a culture of respect for all clients, staff, and visitors to Jessie’s House.
- We honour and respect the lived experiences of everyone.
- We celebrate and value the resiliency, successes, and teachings of indigenous people, as well as the unique contributions of every culture.

**CORE COMPETENCIES FOR JMMF**
- **Safety**: Ensuring physical and emotional safety for clients, community and staff.
- **Trustworthiness and Transparency**: Building trust through clear, consistent, and honest communication.
- **Peer Support**: Incorporating shared experiences to promote healing and understanding.
- **Collaboration and Mutuality**: Engaging clients, community and staff as partners in decision-making.
- **Empowerment, Voice, and Choice**: Focusing on clients’ strengths and enabling them to make decisions about their care.
- **Cultural, Historical, and Gender Sensitivity**: Recognizing and addressing the influence of cultural, historical, and gender-related factors in trauma.

**ROLE OBJECTIVES**

The Director, Programs and Community Impact plays an integral role in driving the mission, vision and values of JMMF. Working Collaboratively with employees, funders, communities of practice and stakeholders.

This position oversees all aspects of client service delivery, community-based programs, public education, and evaluation. Ensuring a high standard of service delivery incorporating emerging innovative research and evidence-based practices.

As a Leadership Team member, you will drive strategic goals for each program under your purview. You'll work closely with program staff and leaders to ensure efficiency, provide employee support and coaching, and manage internal and external stakeholder relationships.

This position requires overseeing multiple programs of varying sizes, with a comprehensive understanding of the complex interplay between colonization, gender-based violence, gender equality, marginalized communities, and systemic barriers.

1. **Insight into Historical Context**: A deep understanding of how colonization has contributed to gender-based violence and perpetuated systemic inequalities.

2. **Knowledge of Effective Prevention Strategies**: Familiarity with strategies that empower women and engage male allies in prevention efforts.

3. **Awareness of Unique Challenges**: Recognition of the specific obstacles faced by marginalized survivors of intimate partner violence and the necessity for culturally informed approaches.

4. **Understanding of Anti-Oppression Work**: A commitment to anti-oppression practices as a fundamental aspect of sexual and domestic violence prevention.

5. **Ability to Address Systemic Barriers**: Insight into systemic barriers that hinder effective responses to gender-based violence, including:
**CORE POSITION REQUIREMENTS**:
1. Leadership and Team Management
- Mentor, supervise and support Community Outreach, Public Education, Shelter, and Housing pr