Booking Clerk, Medical Imaging

Salary range: The salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?:
**Are you someone who is passionate about making a difference in the lives of others?**

We are hiring for a **Full Time, Booking Clerk, Medical Imaging **at **Royal Columbian Hospital.**

**Education, Training and Experience**
- Grade 12, two years' recent related experience or an equivalent combination of education, training, and experience.

The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?

We are committed to staff wellness and planetary health and have active working groups to support these initiatives. In addition, we value career advancement and offer professional development and education opportunities.

**Royal Columbian Hospital** is a provincial referral hospital(stroke/cardiac/trauma/neurosurgery) located in New Westminster, BC, with 439 acute beds, with nearly 80,000 visits annually. Services include 24/7 emergency, outpatient, ambulatory care and a range of inpatient services which are supported by a range of community services. The Royal Columbian Hospital Redevelopment Project is well under way and is a multi-year, multi-phase project to increase the hospital’s capacity, beds and services by about 50 per cent.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

- ** Four weeks of vacation to start.**:

- **Comprehensive 100% employer paid benefits.**:

- **Immediate enrollment in a defined municipal pension plan.**:

- ** 87% maternity top-up.**:

- ** 50% subsidy on TransLink passes.**

**Come work with us**

Detailed Overview:
Performs scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns.

**Responsibilities**:

- Schedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable.
- Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available.
- Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area.
- Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance w