Host/hostess
2 weeks ago
**Job Overview**
**Responsibilities**
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize guest flow.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Assist with customer inquiries and ensure a high level of guest satisfaction throughout their visit.
- Collaborate with the waitstaff and kitchen team to ensure timely service and address any guest needs promptly.
- Maintain cleanliness and organization of the host stand and dining area.
- Handle any guest complaints or concerns with empathy and professionalism, ensuring a positive resolution.
**Requirements**:
- Previous experience in a restaurant or hospitality environment is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette and communication abilities.
- Familiarity with POS systems is a plus, but training will be provided.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential for success in this role.
Join our team as a Host/Host, where your contributions will play a vital role in creating memorable dining experiences for our guests
**Job Type**: Part-time
**Benefits**:
- Discounted or free food
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Morning shift
- Weekends as needed
**Experience**:
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
Expected start date: 2025-02-08
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