Product Compliance Technician

SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking to hire motivated individuals to join our team

**Why Choose SFM?**

At SFM, you’ll get to play a part in a stimulating industry that sits at the intersection of art, communication, and technology. You will be surrounded by a team of passionate people that instill everything they do with a contagious vigor. Join our team to learn and contribute to an industry going (and growing) through a transformation where modernization and diversification are key to our success. So, if you’re keen to be heard and empowered, grow your skillset, and are ready to roll up your sleeves and have fun, reach out to us

**What You’ll Have at SFM**:

- Progressive, flexible work arrangements with benefits such as:

- A company-wide 4-day work week—a first in our industry
- Flex-time arrangements
- Car charging stations on premises.
- RRSP employer match program.
- Discounted employee pricing on products from the brands we distribute.
- Extended health benefits.
- A place at an organization that has perennially achieved status among Canada’s Best Managed Companies.

**Job Statement**

We are looking to fill an opening for a Product Compliance Technician position. We are looking for a dynamic, motivated and autonomous individual with experience in the repair or replacement of electrical and electronic components in professional lighting and pro audio product, who will verify, test and modify the products we sell so that they comply with Canadian electrical standards.

**Responsibilities**
- Verify that the products we receive from suppliers are CSA approved (or carry an equivalent mark)
- If not, the product must be opened and verified to validate that it was manufactured in accordance with CSA standards and to ensure that it contains approved electrical components
- When required, modify the products (rewiring and/or replacement of non-approved components) so that they comply with CSA standards
- Document any changes required to the product to meet CSA standards so that they can be communicated to our suppliers
- Prepare units for approval (place boxes on tables or platforms, open boxes, bags)
- List serial numbers of all units to be approved
- Perform dielectric tests and complete inspection sheets with test results
- Dismantle units for the inspector
- Assist the inspector during the inspection
- Once approved by the inspector, all units must be closed, tested and repackaged in their original packaging and box
- Products must be returned to inventory, ensuring that the products remain in new condition
- Perform inventory transfers of approved products and inventory adjustments of parts used
- Complete inspection reports
- Maintain product inventory accuracy on a weekly basis
- Maintain the work area in a clean and tidy condition
- When required, perform minor repairs on products
- Perform various verifications and tests on products to ensure they meet quality standards
- Perform various tasks within the service department

**Qualifications**
- 2 to 3 years of experience in the repair, or replacement of electric and electronic components in professional lighting and pro audio products
- Electronics Diploma (DEP or DEC) would be a major asset
- Knowledge of CSA electrical standards would be an asset
- Ability to lift and carry heavy boxes
- Resourcefulness, initiative, autonomy, adaptability
- Bilingualism (verbal & written) - The Product Compliance Technician will be required to speak to suppliers from the United States as well as from other countries around the world; therefore, English is mandatory
- Knowledge of JD Edwards and Solochain software would be an asset
- Experience as a forklift operator would be an asset
- Team player

**What We Do**

SFM is an award-winning* and industry-leading distributor and go-to-market service provider for the pro audio, musical instrument, live entertainment, and media production industries. This means we help ensure that inspiring brands like Shure, QSC, Pioneer DJ, Moog, and Casio are well represented in the Canadian market. Our company began over 40 years ago with a passion for the music industry and commitment to our staff and customers, and this continues today. We owe our success to an innovative and flexible approach, as well as the strong connections we build with the people we serve. SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking for highly motivated individuals to join our team

If you have these qualities and would like to join our team, we’d love to hear from you If this position isn’t for you, and you know of someone who would be interested, we invite you to forward this position to them.
- *SFM has been awarded _**Canada’s Best Managed Companies**_, an internationally recognized and leading business management award by Deloitte for four consecutive years running._

**Job Types**: Full-time, Permanent