Marketing and Communications Coordinator

**About Us**:
The Oakville & Milton Humane Society (OMHS) is a dedicated non-profit organization focused on enhancing the lives of animals and connecting caring communities in Oakville and Milton. We provide shelter, care, and a range of support services for approximately 300 animals, while promoting responsible pet ownership through education. With values rooted in compassion, progressiveness, and community engagement, our strategic plan aims to invest in our people and build a sustainable future.

**What You'll Be Doing**:
The Marketing & Communications Coordinator plays a key role in enhancing the visibility, engagement and brand presence of the Oakville & Milton Humane Society across all communications platforms, with a key focus on digital communications. This position supports all marketing and communications efforts through website management, social media content creation, digital storytelling, graphic design, photography and multimedia design. Some of your responsibilities would include:
**Digital Media & Content Creation**
- Develop, schedule, and publish engaging content across all OMHS social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.) using Hootsuite
- Capture high-quality photos and videos of shelter animals, events, and day-to-day activities to support storytelling and promotional efforts
- Design and coordinate graphics, promotional materials and signage using brand-consistent visuals for digital campaigns, events, fundraising, and educational outreach
- Produce short videos and reels for digital campaigns and social engagement

**Website Management**
- Maintain and update the OMHS website, including, but not limited to, general content, event listings, adoptable animals, blog posts, and sponsor/donor recognition
- Ensure web content is up to date, accurate, and accessible
- Coordinate SEO optimization and performance tracking using tools like Google Analytics

**Branding & Communications**
- Support and coordinate the implementation of marketing strategies and campaigns aligned with organizational goals
- Collaborate with internal teams to support fundraising initiatives, awareness campaigns, and public outreach
- Ensure consistent voice, tone, and branding across all digital and print materials
- Coordinate other projects of a branding nature

**Photography & Videography**
- Capture high-quality photo and video footage of events, services and animals to assist with storytelling and sharing our service offerings with the community
- Capture, edit and create high quality, end-product images and videos for OMHS use
- Work with multimedia contractors to ensure OMHS photo and video needs are met

**Volunteer Engagement**
- Work with multimedia volunteers to ensure OMHS photo and video needs are met
- Supervise and interact with department volunteers, creating a welcoming and engaging environment that fosters volunteer participation

**Administrative & Other Support**
- Track social media and web metrics to inform content strategy and engagement efforts, and prepare reports for internal purposes and the fund development as needed
- Coordinate marketing materials for events and community engagement initiatives
- Stay informed of digital trends and make recommendations to enhance OMHS’ digital presence

**Qualifications/Requirements**:
The following are general descriptions of some of the requirements necessary to carry out the duties and responsibilities of this position:

- Post-secondary education in marketing, communications, digital media, graphic design, or a related field, or a combination of relevant work experience
- 1-2 years of experience in a digital marketing or communications role is an asset (non-profit experience is a plus)
- Proficiency with graphic design tools (eg. Canva, Adobe Creative Suite)
- Experience managing websites (CMS experience/wordpress experience a plus)
- Experience with social media scheduling tools (eg. Hootsuite, Buffer, Sprout Social etc)
- Strong photography and videography skills, including basic editing
- Excellent written and verbal skills, with the ability to learn and execute the designated brand voice
- Highly organized with attention to detail and the ability to manage multiple priorities
- Comfortable and able to be around various animal species including cats, dogs, small animals, birds and reptiles
- Passion for animal welfare and alignment with the mission of OMHS
- Able to function effectively in a fast-paced work environment
- Strong sense of teamwork and collaboration, but also able to work autonomously
- Excellent ability to think creatively and independently, and highly capable of problem solving

As with all roles at OMHS, the Marketing and Communications Coordinator will successfully perform and be measured on the following key competencies:

- Treats others with respect in all instances
- Can be relied upon by others for the completion of work and as a teammate
- Has patience, tolerance and demonstrates empathy
- Positive a