Spa Supervisor

**Major Work Area**:

- Service

**Additional Skills**:

- Order merchandise

**Area of Specialization**:

- Chinese medicine

**Work Setting**:

- Clinic

**Specific Skills**:

- Address customers' complaints or concerns
- Prepare reports on sales volumes, merchandising and personnel matters
- Plan and control budget and inventory
- Establish or implement policies and procedures for staff
- Establish work schedules
- Authorize return of merchandise
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Assist clients/guests with special needs
- Hire, train and supervise staff
- Plan, organize, direct, control and evaluate daily operations

**Ability to Supervise**:

- 1 to 2 people

**Personal Suitability**:

- Effective interpersonal skills
- Team player
- Excellent oral communication
- Client focus
- Reliability
- Organized

**Health benefits**:

- Health care plan
- Dental plan
- Vision care benefits

**Long term benefits**:

- Other benefits