Data Clerk

1 week ago

Vancouver, Canada Lookout Housing and Health Society Full time

**Employment Status**

Casual

**Location**

Gateway Shelter, Surrey

7 minute walk from Gateway Skytrain Station

**Days and Hours of work**

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews

**Salary**

$**24.76 - 26.38** depending upon applicants' length of seniority (as per the Collective Agreement)

**Job Summary**

The Data Clerk - Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Data Clerk-Callout worker carries out a variety of duties such as word processing, correspondence - phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.

**Job Duties**
- Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement
- Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
- Performs record management such as call records and attendance records as related to casual staff
- Gathers and compiles information as required
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program

**Qualifications & Competence**

Education, Training and Experience
- Grade 12 diploma
- Office Administration Certificate
- OFA 1 First Aid Certificate
- Recent related experience of one (1) year
- OR an equivalent combination of education, training and experience

OR other qualifications determined to be reasonable and relevant to the work.
- A minimum of two (2) years sobriety if having alcohol and/or drug problems.
- Criminal Record Clearance - Vulnerable Sector

Skills and Abilities
- Ability to work independently and in cooperation with others
- Ability to communicate effectively both verbally and in writing
- Ability to perform the demands of the job.
- Knowledge of general office procedures
- Ability to operate related equipment.
- Suitability to work with disadvantaged and challenging adults in a diverse environment.
- Ability to organize work
- Ability to type 60 wpm
- Ability to deal with others effectively
- Ability to provide work direction
- Ability to understand and maintain client/worker boundaries

**Closing Date**

Applications will be accepted until November 28, 2025 at 5:00pm

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU, Shop Steward

**Job Type**: Casual

**Job Type**: Casual

Pay: $24.76-$26.38 per hour

Work Location: In person

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