Security Guard Full Time City of Markham

Security Guard Full Time City of Markham

**Position**: Security Guard

**Site**: City of Markham

**City**:Markham, ON

**Status**: Full-Time

**Hours**:Continetal Days (0800-2000/2000-0800hrs.)

**Pay Rate**: $16.71/hr.

**Site Description**: City of Markham is an award-winning municipality with over 355,000 residents and the largest of nine communities in York Region, is home to more than 1,500 high tech and life science companies. Markham is a leader in attracting foreign direct investment with more than 210 foreign companies located in the City. Founded in the 1790s, today Markham is Canada’s most diverse community and enjoys a rich heritage, outstanding community planning and services, and a vibrant local economy. Markham has received the Excellence Canada Gold Award for Organizational Quality & Healthy Workplace, and multiple heritage and environmental awards.
- Proactive & reactive security patrols
- Ensure all standing orders and scheduled daily activities are carried out as required for each shift
- Ensure all Security Guards have received the mandatory training
- Document security incident and complaints
- Communicate any concerns/issues with the Client Service Manager
- Investigate routine incidents
- Manage events and/or organization leading up to any events
- Develop and maintain site post orders
- Research and develop additional training and education, based on department need and Supervisor/Guard interests
- Create and implement a standardized evaluation process
- Liaise with police and other agencies
- Provide Statistical Analysis
- Manage Key Control & Auditing (with the City employees)
- Track and follow up on Incident Reports
- Be an accurate and dependable resource having knowledge about services on campus
- Be able to comprehend and demonstrate competencies of City of Markham and the Security policies and procedures with an ability to use a customer service approach
- Be attentive to the needs of the visitors and as well as be able to build relationships with the city community.
- Be able to keep an open and objective mind, remembering the city’s diverse community.
- Encourage a safe and supportive environment.
- Assist visitors, and employee during crisis and contact the necessary emergency services as needed
- Frequently inspect the facility for damage and report to management.
- Ensure that the property is safe by ensuring all security measures are functioning properly.

**Job Duties**
- Ability to work alone or in a team
- Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
- Ability to write detailed incident reports for all emergency and day to day activities
- Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
- Monitor and authorize entrance and departure of employees, visitors and other persons
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
- Contributes to team effort by accomplishing related results as needed
- Logging in/out of Key, Radio and pager audits
- Handle Lost & Found items and inquiries
- Report any unsafe working conditions in any/all departments
- Ability to provide first aid and medical response when required to any person(s)
- Respond to all types of occurrences.

**Job Requirements**
- Minimum One (1) year Security Guard experience in a municipal government or corporate environment would be an asset.
- Post-Secondary education in a related field would be an asset.
- Must have excellent communication and interpersonal skills
- Must have a customer service oriented attitude
- Must possess a valid Security License for the Province of Ontario
- Must possess a current First Aid/CPR certification
- Must possess a current NVCI certification
- Must possess a valid Use of Force certification
- Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
- Patrol assigned area on foot or on bicycle
- Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
- Previous knowledge of Perspective reporting software an asset
- Previous knowledge of C-Cure/S2 access control software an asset
- Must participate in professional development and on site leveling system requirements
- SafeTalk and/or ASIST training would be an asset
- Must be flexible with shift availability (security operates 24 hours/day)
- Previous experience or training within a loss prevention/security field preferred
- Must complete all required site training within 30 day of on-site hire date
- Additional job-related task and duties as assigned

Paladin Security: Making the World a Safer and Friendlier Place because we
**CARE**

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversit