Sre Specialist 3

We are a service-focused team managing high-traffic, consumer-facing systems deployed globally. Our responsibility spans the full lifecycle of services running on top of **OpenStack**, **Kubernetes**, and **physical/virtual infrastructure**. We own both the operational stability of the services and the automation systems that support them.

We are looking for a **hands-on SRE Specialist with DevSecOps mindset**who can **get things done**— someone who combines deep technical expertise with strong ownership and a bias for action. You will help us build, run, and improve the infrastructure and automation that powers our production services, while contributing to the design of a scalable, maintainable DevOps system.

**What You’ll Do**

**Automation & CI/CD**
- Build and maintain automation workflows for service and infrastructure operations using **Ansible**, **Bash**, or **Python**.
- Create and optimize **CI/CD pipelines**with **GitLab**, enabling safe, reliable, and fast deployments.
- Contribute to our evolving DevOps architecture, identifying gaps and continuously improving efficiency and resilience.

**Service Deployment & Operations**
- Deploy, manage, and support services running on OpenStack and Kubernetes platforms, along with some on **VMware**and **hardware**.
- Handle service lifecycle tasks including **provisioning**, **monitoring**, **patching**, and **scaling**.
- Participate in **on-call**rotation to ensure 24/7 uptime of critical systems.

**Monitoring & Troubleshooting**
- Monitor service and system health using tools like **Zabbix**, **Grafana**, and the **ELK stack**.
- Investigate and resolve performance bottlenecks and production incidents.
- Write and maintain **documentation**for operational procedures, troubleshooting guides, and system workflows.

**System & Network Administration**
- Administer and troubleshoot **Linux servers**(Red Hat/CentOS/Ubuntu) a nd assist with **MySQL**database support in production environments.
- Manage network-level configurations and problems ( **IPtables**, **routing**, **LDAP**, **SMTP**, **DNS**, **firewall**rules etc).
- Handle infrastructure maintenance on OpenStack, Kubernetes, VMware, and physical servers as needed.

**Security & Compliance Support**
- Work with security and compliance teams to **prepare for audits**, implement required controls, and ensure visibility into operational activities.
- Maintain secure configurations and enforce **access control, logging, and change management**processes.
- Assist in integrating **security practices into CI/CD pipelines**(e.g., image/OS hardening, patching and compliance ).
- Ensure system changes are documented and traceable to meet compliance needs (e.g., **SOC 2**, **ISO 27001**).

**What You Bring**
- **5+ years**of experience in **Linux system administration**and production environment support.
- Proven ability to manage **services in virtualized and containerized environments**(especially **OpenStack**and **Kubernetes**).
- Strong experience with **infrastructure automation**tools like **Ansible**and scripting in **Bash**or **Python**.
- Familiarity with building and operating **GitLab CI/CD**pipelines or similar.
- Solid knowledge of **networking fundamentals**(TCP/IP, firewalls, DNS, etc.).
- Experience working with **monitoring/logging tools**(Zabbix, Grafana, ELK, etc.).
- Familiarity with **information security principles**and experience supporting **compliance-driven environments**(e.g., SOC 2, ISO 27001).
- Excellent **debugging and root cause analysis skills**across complex systems.
- A **proactive**attitude, strong sense of **ownership**, and ability to work both independently and within a **team**

**Nice to Have**
- Experience designing or evolving DevOps systems for service lifecycle management.
- Knowledge of **Docker**, **Git**, and software-defined infrastructure tools.
- Experience integrating **security tooling**(e.g., vulnerability scanners, secret managers, audit logs) into DevOps pipelines.
- Prior experience operating in a **24/7 production support**environment.
- Certifications such as:

- **RHCE**(Red Hat Certified Engineer)
- **CKA/CKAD**(Kubernetes certifications)
- **OpenStack Administrator Certification**

**Education**
- Degree or diploma in **Computer Science**, **Computer Technology**, or a related field.

**Why Join Us?**
- Join a stable, technically strong team with real impact on customer-facing services.
- Work with modern infrastructure and automation technologies.
- Solve meaningful operational challenges at scale.
- Grow with a team that values action, clarity, and continual improvement.