Front Desk Supervisor
2 weeks ago
Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- **Education**:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- ** Work setting**:
- Hotel, motel, resort
- ** Tasks**:
- Co-ordinate activities with other work units or departments
- Assist clients/guests with special needs
- Address customers' complaints or concerns
- Recruit and hire staff
- Prepare marketing plans
- Perform front desk duties
- Negotiate with clients for the use of facilities
- Implement marketing activities
- Establish work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Conduct training sessions
- Conduct performance reviews
- Arrange for and oversee maintenance activities
- Organize and maintain inventory
- MS Office
- ** Supervision**:
- 5-10 people
- ** Computer and technology knowledge**:
- MS Outlook
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- Google Drive
- ** Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Work under pressure
- Combination of sitting, standing, walking
- ** Personal suitability**:
- Client focus
- Excellent oral communication
- Flexibility
- Initiative
- Team player
- ** Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Experience**:
- 7 months to less than 1 year
- ** Support for newcomers and refugees**:
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- ** Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Indigenous people**:
- Participates in a government or community program or initiative that supports Indigenous people
- ** Supports for visible minorities**:
- Participates in a government or community program or initiative that supports members of visible minorities
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