Enterprise Master Data Manager

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain - and yes, it will get rough. But that's what makes the journey worthwhile. So, lace up your boots and let's tackle the climb together. **Position Summary**: As Riverside Natural Foods continues its data transformation journey, we are expanding our Master Data & Analytics team by adding an Enterprise Master Data Steward. This critical role will support and enhance our SAP-based Master Data Governance framework by proactively maintaining high standards of data integrity, accuracy, and consistency across the organization—particularly within Customer and Material Master domains. **Primary Responsibilities**: **Strategic**: - Champion a culture of data ownership and stewardship across the business. - Collaborate with the Enterprise Data Architect and analysts to uphold and evolve Riverside's enterprise master data governance framework and strategy. - Advocate for master data best practices across departments, including Supply Chain, Sales, Marketing, R&D, Finance, and Manufacturing. **Operational**: - Operationalize the timely and accurate creation, maintenance, and enrichment of customer and material master data across SAP S/4, IBP, MDG, and other platforms based on our Transformation roadmap. - Actively monitor, identify, and resolve data quality issues before they escalate; initiate root cause analyses and cross-functional remediations. - Manage the lifecycle of master data domains (e.g., customer, vendor, material, finance). - Oversee and execute data quality initiatives, including profiling, cleansing, and validation. - Provide coverage and cross-training for both Master Data Analysts, acting as a backup when required. - Build strong relationships with business users to improve master data workflows and enforce compliance with standards. - Analyze and document data discrepancies and drive corrective action with functional teams - Provide training as needed. - Drive the monitoring of data quality KPIs and implement proactive measures to maintain high data hygiene in collaboration with the Master Data Analysts. - Participate in SAP MDG process optimization, rule configuration, and approval workflows. - Support data readiness and alignment for enterprise-wide initiatives, including IBP and digital supply chain. - Drive continuous improvement and automation in data processes. **Qualifications**: **Education & Experience**: - Bachelor's degree in Business, Supply Chain, IT, or related field. - 6+ years of experience in master data management roles, ideally in the **CPG**: - Strong hands-on experience with SAP S/4HANA and SAP MDG (Business Partner & Material domains required). - Exposure to SAP IBP is a strong asset. - Familiarity with data governance frameworks, data cleansing tools, and business process documentation. - Agile or project management certification (e.g., PMP, Scrum) is an asset. **Technical Skills**: - Demonstrated ability to own and resolve complex master data issues independently. - Strong analytical thinking and problem-solving skills. - Excellent communication, collaboration, and influencing skills—especially across business and technical teams. - A proactive mindset and natural curiosity to investigate inconsistencies and prevent recurrence. - High attention to detail, balanced with an ability to see and explain the bigger picture. - Ability to constructively challenge peers, coach team members, and foster a culture of data ownership. - Strong organizational and time-management skills; thrives in a dynamic environment. - A growth-oriented individual with the potential and ambition to step into future leadership roles. **About You**: - You are passionate about clean, consistent, and trustworthy data and its impact on the business. - You are empathetic, adaptable, and driven to create long-term, sustainable solutions. - You take initiative and don't wait for problems to be assigned—you're already fixing them. - You bring positive energy to the team and help bring out the best in your teammates. **We**: - Live for our purpose; - Live by our values; - Always strive for a mutually beneficial win-win with our stakeholders; - Believe in the "and" not "or"; - Strive for a net positive impact on our planet; **Other**: - This is a full-time on-site role (hybri