Bracing & Customer Service Specialist

1 week ago


Barrie, Canada Trainers Choice Full time

**Customer Care & Education**
- Greet, assess, and support clients to identify their bracing and support needs.

**Brace Fitting & Clinical Duties**

Perform specialized fittings of:

- Sport medicine braces
- Orthopedic appliances
- Custom bracing - Ossur and DonJoy Products
- Compression stockings
- Ensure proper fit, comfort, and function for all products, adjusting as needed.

**Office Administration & Operations**
- Complete point-of-sale transactions and handle order entry.
- Manage daily administrative tasks such as client follow-up, invoicing, and documentation.
- Support purchasing, database management, and routine office duties.
- Maintain a clean, organized, and professional workspace.
- Consult and educate clients on injury mechanics, recovery strategies, and product options.
- Provide compassionate, knowledgeable guidance throughout the entire client experience.
- All training will be provided

**Job Types**: Full-time, Permanent

Pay: $25.00-$33.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
- Store discount

Application question(s):

- Are you a kinesiologist, athletic therapist or nurse?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person


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