Bracing & Customer Service Specialist
1 week ago
**Customer Care & Education**
- Greet, assess, and support clients to identify their bracing and support needs.
**Brace Fitting & Clinical Duties**
Perform specialized fittings of:
- Sport medicine braces
- Orthopedic appliances
- Custom bracing - Ossur and DonJoy Products
- Compression stockings
- Ensure proper fit, comfort, and function for all products, adjusting as needed.
**Office Administration & Operations**
- Complete point-of-sale transactions and handle order entry.
- Manage daily administrative tasks such as client follow-up, invoicing, and documentation.
- Support purchasing, database management, and routine office duties.
- Maintain a clean, organized, and professional workspace.
- Consult and educate clients on injury mechanics, recovery strategies, and product options.
- Provide compassionate, knowledgeable guidance throughout the entire client experience.
- All training will be provided
**Job Types**: Full-time, Permanent
Pay: $25.00-$33.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Are you a kinesiologist, athletic therapist or nurse?
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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