Operations Clerk

**Job Summary**:
With thousands of shipments moving across Western Canada each night, behind-the-scenes precision is everything, and that is where you come in. We are looking for an **Operations Clerk** to be the backbone of our team. In this fast-paced role, you will help ensure every shipment is tracked, processed, and moved with precision. From handling critical freight data to supporting our ops team with day-to-day coordination, you will play a key role in keeping things on track. If you are tech-savvy, detail-driven, and thrive in a team environment where no two nights are the same, this could be the perfect fit.

**Shift Timing**:

- 10:30AM to 07:00PM Monday to Friday

**About Us**:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.

**Key Responsibilities**:

- Ensure timely and accurate handling of all inbound and outbound freight.
- Perform accurate data entry for shipment details, freight documentation, and system updates.
- Assist in preparing shipping and receiving documentation.
- Support the different shift operations team with administrative and clerical tasks.
- Crosstrain and be available to work day shifts as needed (e.g., coverage for vacation or sick leave).

**Qualifications**:

- Required:_

- Strong verbal and written communication skills.
- Attention to details is a key function.
- Ensure inbound and outbound freight is handled quickly and efficiently.
- You thrive in a collaborative environment and can handle multiple tasks with a smile.
- Handle phone calls, perform general clerk duties, and keep everything organized.
- Keep detailed and accurate documentation like bills of lading and delivery receipts.
- You’re excellent with people, whether it’s face-to-face or over the phone.

- Well-organized, detail-oriented, and dependable.
- Flexible and willing to learn and adapt to new processes.
- Preferred:_

- Experience in the freight, logistics, or transportation industry is an asset.
- Familiarity with AS400 systems or other freight management platforms is an asset.
- Prior clerical or operations support experience is preferred.
- Proficiency in Microsoft Office (Excel, Outlook, Word).

**Why Work for Van Kam?**
There is a reason over 30% of our staff have been with us for more than 10 years

- **Work-life balance.** We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers - so they can spend less time on the road and more time with the ones they love.
- **Competitive wages.** We offer competitive wages and are committed to staying competitive within our industry.
- **Benefits.** We cover 100% of our employees benefit premiums and contribute to a company funded pension plan. Enjoy the benefits, all while keeping more of your paycheck in your pocket.
- **Development.** True to our values, we are committed to helping our employees succeed. Whether it is through career growth and advancement opportunities or investing in your training and education, we are here to support you along the way.
- **We care about the things that matter to you.** We regularly send out surveys to our employees to understand their experiences and learn how we can make their time at work better. We work hard to have an open-door management policy and cultivate an environment that welcomes and supports new ideas and ways of doing things.
- **Make a difference.** Trucking is vital to our communities. Here at Van Kam, we serve a broad range of industries from forestry and mining to retail, food, and auto. Come to work every day knowing you are making a difference and contributing to our purpose of uniting communities and improving lives.
- **Giving Back.** Van Kam supports over 25 non-profit organizations and local charities each year through both financial contributions and volunteer efforts. We also match employee donations up to $150 per employee per year to ensure we can support the organizations that matter to you.
- **Environmental Sustainability.** We have Green Initiative programs to limit our carbon footprint which include things like governing road speeds to reduce fuel consumption, equipping new tractors with clean emissions technology and investing in technology to limit paper use, just to name a few

INDHP

**Job Location**
**Nanaimo, BC