QA Manager/lead

2 weeks ago

Montréal, Canada Evolving Web Full time

We’re a digital agency of 100+ strategists, designers, and developers creating impactful websites, platforms, and design systems. Committed to open source, we blend innovative tech with user-centered design to deliver projects that matter—in higher education, the public sector, culture, healthcare, and beyond. Our new Montreal office, set in a vibrant co-working space, is a hub for creativity, collaboration, and continuous learning.

Do you have a passion for building high-quality websites and user experiences, and the leadership skills to guide a team toward QA excellence? As our QA Manager/Lead, you’ll take ownership of quality assurance processes and execution across the organization. You’ll have a chance to build your leadership skills, mentoring team members, and ensuring our projects meet industry standards for usability, accessibility, and performance.

You’ll work closely with developers, designers, and project managers to embed QA best practices into our projects, while also conducting manual and automated testing as needed..

**In your role as QA Manager/Lead, you will be expected to**
- Lead QA initiatives to continuously improve processes, tools, and standards
- Collaborate with project teams to create test strategies and plans.
- Develop and maintain documentation
- Oversee bug tracking, ensuring reports are clear, prioritized, and reproducible.
- Facilitate UAT and lead issue triage discussions with clients
- Coordinate with project managers to align QA activities with client goals and timelines.
- Mentor QA team members, providing guidance and training on testing methodologies and tools.

**What kind of skill set do you need to be successful in your role within the Evolving community?**
- At least 5 years of experience in QA, with a focus on frontend, UI/UX, and website testing.
- Strong organizational and prioritization skills with a methodical approach to testing.
- Experience testing content management
- Experience using testing tools for browser and device compliance
- Experience working with a team and using a standardized development workflow
- Familiarity with project management tools like JIRA or Redmine.
- Ability to manage multiple projects in a fast-paced environment.
- Excellent communication skills in English (French is a plus).

**Bonus for**
- Experience with CMS platforms such as Drupal and or WordPress
- Agency experience working on diverse client projects.
- Programming or design experience
- Experience in running SEO audits and sharing SEO best practices
- Experience in setting up Google Analytics tracking on websites and able to troubleshoot issues

**Benefits and Perks**

We’re a digital agency driven by transparency, continuous learning, and community. Inclusivity, accessibility, and long-term impact guide everything we do. Our diverse, multilingual team spans 29 countries and 25+ languages, bringing fresh perspectives to every project. Founded in Montreal by Suzanne and Alex Dergachev, we’ve grown into a multidisciplinary team that combines strategy, design, and technology to create meaningful results. We value diversity, flexibility, and growth—whether in our vibrant Montreal office or working remotely.

**Ready to make a difference? Join us and help shape the future of digital experiences

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