Service Concierge

3 days ago

Waterloo, Canada Volkswagen Waterloo Full time

Since the 1970s, we've been trying to change the "car dealer" persona one client experience at a time. We believe that buying a vehicle should be interactive, fun, and straightforward. Sourcing parts and servicing your vehicle should be at the advice of professionals who have your best interests in mind. We're passionate about the Volkswagen Brand and work as a team to deliver an experience that wins accolades from both the manufacturer and clients alike. With a newly constructed facility, and a great team to work with, Volkswagen Waterloo will quickly feel like home. We were just named to the 2021 Automotive News Canada list of the 25 Best Dealerships To Work For. We're looking for a full time Service Concierge in our state of the art service drive. Main responsibilities include: Directing traffic in the service drive. Greeting clients as they arrive for service, confirming their appointments and completing a check-in walkaround on the vehicle. Installing vehicle protectors and ID tags. Locating, moving, parking, and retrieving vehicles. Ensuring the service department is clean and tidy at all times. Communicating with service team to ensure seamless transition of clients to their service advisor and vehicles into the shop. What really sets us apart as a great place to work at is the attitude and culture of our team. We value our team members and their contribution to our success. We believe in training and will make sure you receive sufficient training as early as possible in your time with us. We offer a benefits package as part of your compensation package. **Job Types**: Full-time, Permanent **Salary**: $16.00 per hour **Benefits**: - Company events - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - Paid time off - RRSP match - Store discount - Vision care Schedule: - Day shift COVID-19 considerations: All current COVID-19 precautions and recommendations adhered to. Application question(s): - Can you drive a manual transmission vehicle? **Experience**: - Customer service: 2 years (preferred)

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