Retail Sales Associate

Overview:
**Canna Cabana** is actively seeking **Part-Time Sales Associates** who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

**Responsibilities**:

- Greet customers and discuss type, quality, and quantity of merchandise or services required
- Maintain a high level of product and service knowledge
- Replace used stock, rotate current stock, and ensure satisfactory inventory levels
- Participate in merchandising and promotional activities for accessories.
- Ensure store conditions are consistently upheld to established standards
- Adapt communication style in order to deliver information effectively to a range of individuals
- Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
- Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
- Take orders from customers and prepare products for purchase
- Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
- Assist with display of merchandise
- Assist with inventory management
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Prepare merchandise for purchase
- Work in partnership with management and other employees to maximize store sales and in-store presence
- Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
- Ensure that all health, safety, and security regulations are adhered to and required standards are met
- Available to work any shift depending on Store Operation
- General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
- ID customers as required by Cannabis Retail Store Handbook
- Abide by all company policies and procedures as directed by the Store/Assistant Managers

Qualifications:

- **Smart Choices**certification is mandatory.
- Must provide a copy of clean Criminal Background Check prior to start date.
- High school diploma, GED, or equivalent and good knowledge of Cannabis products and strains.
- Two years of experience in retail sales.
- Proven sales ability with capability to meet and surpass targets and goals.
- Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required.
- Ability to promote products and persuade customers
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Ability to effectively communicate both verbally and in writing.
- Ability to work any shift based on business needs, Monday to Sunday.
- Ability to work nights, holidays and weekends and different locations.
- Demonstrated time management skills.
- Ability to work individually as well as part of a team.
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
- High level of integrity and work ethic.

**Job Types**:Part-time, Permanent

**Why You Should Apply**:

- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential

**Additional points**: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

**We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.**

About Us:
**High Tide Inc.** is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count**⁷**. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

- Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of th