Server at Fresh Sherway

**Location**:
Fresh Sherway (25 The West Mall, Etobicoke, ON M9C 1B8)

**Position Overview**:
We operate 7 days a week between the hours of 10:00 AM - 12:00 AM, there is flexibility within the schedules, but all staff must be available to work weekends. All shifts are about 3-8 hours.

**What Are We Looking For?**:

- Open and flexible availability, including evenings and weekends
- Able to complete physically demanding tasks - standing for long periods, lifting 50lbs, bending and reaching, etc.
- Pleasant, outgoing and has a general upbeat personality to welcome and assist guests
- Comfortable working with urgency during busy periods and handling cash
- Must have a Smart Serve certification
- Experience working at a cafe, restaurant, or fast-food chain

**What’s In It For You?**:
Fresh Restaurants values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team. With ample room to grow, other employees in the Server position have moved into other roles such as FOH Team Lead. Employees are motivated by the positive brand and continuous career growth. We offer:

- Increased Compensation - Paid Breaks and tips
- Free Meals - Free food item and drink item while on shift
- Employee Health Plan - Available after 1 month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more
- Discounts - When not working enjoy 50% off at all Fresh locations, 20% off at participating Recipe brands and other exclusive retail discounts
- Growth & Learning Opportunities - Consistent training on topics of diversity & inclusion and continuous career development into positions of leadership
- Casual & Inclusive Environment - Warm, friendly and welcoming workplace for everyone to be their authentic self
- Flexible Hours - No more late nights or early brunch shifts

**Summary of Responsibilities**:

- Works with the FOH team to maintain an inspection-ready restaurant, including the host stand, retail shelves, dining, and storage areas at all times
- Completes a quality check before serving each dish and drink
- Enters orders into our POS system accurately with correct notes
- Communicates with BOH about orders regarding chit times, allergies, etc.
- Prevents shortages by restocking work stations with packaging products, etc.
- Provides table side services and customer satisfaction by assisting guests quickly and professionally
- Increases revenue by suggesting specials and using product knowledge
- Ensures a smooth service by being resourceful when problems arise
- Memorizes menu items and ingredients to ensure consistency and accuracy
- Communicates openly with management about concerns regarding workflow and escalations

**About Fresh**:
Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-powered diet can be satisfying, energizing, and undeniably delicious. Everyday, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

**Equal Opportunity Employer**:
**Application Tips**:

- Check your spam and junk folders to ensure no communications for an interview, phone screen etc are lost.
- Know your availability such as the day or week you’d be able to start working.