Collections Specialist

4 days ago

Lachine, Canada Wajax Full time

**The Opportunity**

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
**The Role**
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write offs, customer reconciliations
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of the Credit department and/or sales to accelerate the collection process.
- Re-issue invoices and credit statements to customers
- Communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with sales
- Logging of customer disputes in order to communicate with the branch network regarding resolution.
- Ensure Equipment transactions are issued and collected in line with Credit Policy, including the approval of the release of equipment; managing liens on equipment; collection of equipment sales; reconcile deposits and discrepancies on equipment invoices.
**Education**: High school diploma; Associate’s/Bachelor’s degree is a plus
**Work Experience**:3-5 years high volume corporate collections experience
**Knowledge**:Bilingual (English and French). Knowledge of billing and collections procedures. Accounts Receivable Cash Application knowledge/experience a plus
**The Company**

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

- 100% employer paid medical and dental benefits with no waiting period for eligibility.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program and more.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

**\\ Together we get more done.

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