Property Tax Coordinator

Community and Protective Services Division
(Internal/External)
Full-Time Permanent
**Hours of work**: 35 hrs weekly. Monday
- Friday
Competition No. FIN-25-18
Join Our Team
The City of Wetaskiwin
Welcome to the home of possibility Do you want to be a part of a different kind of local government? We are a diverse, and eager team that knows it can be done better and we are doing it Wetaskiwin is a collaborative and inclusive place where we share ideas for making things better; and turn these ideas into actionable plans. Our values are Trust, Resourcefulness, and Integrity. Here we cultivate well-being through our team’s dedication to building positive, trusting, and fulfilling relationships.
Located only 35 minutes south of Edmonton and 55 minutes north of Red Deer, the City of Wetaskiwin provides all the amenities and quality of life of an urban-rural center.
The Opportunity
Reporting to the Accountant this customer service focused position will play a key role in supporting residents by administering property tax collection and managing the accounts receivable processes. If you’re passionate about public service, have a keen eye for detail, and enjoy working in a collaborative environment, this role offers a chance to contribute directly to the financial well-being of our city while building a rewarding career in municipal administration

**Responsibilities**:
Assessment and Taxation
- Import / reconcile annual assessment roll. Work with City Assessor to issue assessment notices, review assessment corrections, exemptions, and issue revised notices.
- Deliver all aspects of property tax billing including issuing interim, supplementary and final tax billings while ensuring all legislated requirements are met; calculation of municipal tax rates for the general levy; reconciliation and balancing assessment roll.
- Process all system-based changes in tax information as required including tax rates, name and address changes, mortgage information and property splits.
- Send monthly tax statements for overdue accounts.
- Issue tax certificates.
- Liaise with banks regarding tax collection and transfer of funds.
- Calculate refund or cancels taxes, adjusting tax roll and tax bills accordingly.
- Add utility, municipal drainage maintenance/construction and other charges to the roll.
- Act as a resource on tax matters for other staff and the public on tax and related matters.
- Produce reports, statistics, and related information as required.
- Coordinate the tax registration process.
- Respond to all external questions on the status of taxes and related matters.
- Responsible for investigating assessments on municipal properties and working with requests for reconsiderations and appeals as required.
- Maintain tax filing system.
- Reconcile property taxes monthly.

Revenue and Accounts Receivable Administration
- Analyze and reconcile various general ledger and sub-ledger accounts; prepares appropriate general journal entries and year-end audit working papers.
- Prepare billing general billing for the municipality including but not limited to; rents, benefits, building department, development and inter government accounts.
- Assist in account analysis, including reconciliation of sub-ledgers for accounts receivable
- Prepare various reports and monitors monthly, completing adjustments as required.
- Responsible for sending overdue accounts without priority lien status to collections.
- Respond to all billing questions or concerns by phone, correspondence and in person.

Other Related Responsibilities
- Answer general questions on municipal operations where knowledge permits.
- Establish and maintain effective professional communication and collaboration with internal staff, municipalities, government agencies, external organizations, and members of the public. Respond to inquiries and complaints in a courteous, timely, and efficient manner, consistently promoting a high standard of customer service.
- Aid other employees and carries out other related duties as assigned.
- Contribute to departmental goals and objectives and recommends new or improved ways to perform property taxation and accounts receivable functions.

Education, Qualifications and Work Experience
- A Diploma in Business with course study in accounting.
- Working knowledge of municipal financial legislation and regulations including the Municipal Government Act.
- A minimum of three years of experience related to property taxation, accounts receivable and accounting functions.

Knowledge, Skills, and Abilities
- Demonstrated ability to work independently within prescribed procedures and protocols.
- Advanced customer service skills, and conflict resolution skills.
- Proficient in using computer systems and financial/taxation software to perform job-related tasks, including accounting programs, Microsoft Office Suite, and various online platforms and services.
- Excellent communication skills with demonstrated interpersonal, problem-solving and dec