Branch Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

**Prevost**, a division of Volvo Group Canada Inc., is currently looking for** Branch Manager**for its**Mississauga’s Service Center**.**

**What you will do**:
The **Branch Manager - Mississauga**, has a key role in the Volvo Group, Prevost Division to develop and mobilize the members of their team to meet business goals and ensure repeat business and continued customer loyalty.

**Responsibilities**:

- Provide on-site leadership; motivation and direction for the branch staff
- Expand the customer base and branch profitability
- Leading and fostering winning teams, cross functionally, while challenging status quo
- Implement improvements and efficiencies in the branch Develop personal, professional and technical skills for themselves and their team on an ongoing basis
- Resolve conflicts between the team members and customers
- High degree of fostering team working within demanding environment
- Business owner mentality (entrepreneur mindset) with strong financial acumen
- Ability to interpret Profit & Loss (P & L) statement - with ability to develop strategies / business management corrections to exploit market opportunities, business development
- Ensure the compliance with policies, rules, and values of the company
- Additional responsibilities assigned by manager

**What's in it for you?**
- Permanent position;
- Competitive salary;
- Minimum of 5 weeks of vacation;
- Comprehensive group insurance paid 100% by the company;
- Retirement plan with employer contribution of up to 7%;
- Telemedicine program;
- Hybrid working mode;
- Unique work environment.

**Who are you?**
- 10 years of industry-related experience are preferred
- Bachelor’s degree with a business major preferred or any equivalent training
- Excellent knowledge about bus, truck, and/or automotive industry
- Good computer knowledge with Microsoft Office software’s
- Negotiation skills - ability to balance both sides of sales equation (customer / business objectives)
- SAP software knowledge would be a big plus

**The Branch Manager’s success will be evaluated by key metrics that include, but are not limited to**:

- Customer satisfaction levels
- Branch profitability
- Teamwork and employee satisfaction
- Health and safety level
- Schedules and deadlines

**Key competencies**:

- Strong managerial, organizational & interpersonal skills
- Extensive customer contract, including building & maintaining customer relationships
- Entrepreneurial business mindset, sales planning, and strong team-building skills
- Strong listening, analytical, problem solving and decision-making skills to effectively uncover and resolve complex customer and employee issues
- Strong team-building skills
- Entrepreneurial management and sales oriented

**Ready for the next step?**

**Prevost: The absolute experience**

**Who we are and what we believe in**

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

**Prevost** is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. **Prevost** is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The **Prevost** tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.