Casual Lodge Attendant

**Casual Lodge Attendant - Housekeeping and Food and Beverage**

Shifts Include: Weekday Days/Evenings/Nights, Weekends and Statutory Holidays Days/Evenings/Nights

**_
Position Title: Casual Lodge Attendant_**
- Location:_ Abrio Place
- Reports To: Lodge Manager_

**Organization Overview**:
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.

**RVF Core Values**:
Collaboration
Authenticity
Resourceful
Engaged

Our Casual Lodge Attendant - Housekeeping and Food and Beverage enjoy working in both our Housekeeping and Food and Beverage departments.

Position Summary:
Our Lodge Attendant - Housekeeping plays a vital role in maintaining a clean, safe, and welcoming environment for our senior residents. This position requires a detail-oriented individual who takes pride in their work and has a genuine interest in enhancing the quality of life for seniors.
- Key Responsibilities:_
- Cleaning and Sanitizing:

- Perform routine cleaning and sanitizing of residents’ rooms, bathrooms, and common areas.
- Ensure all surfaces, floors, and furniture are kept clean and free from dust, dirt, and debris.
- Regularly clean and disinfect high-touch areas such as doorknobs, light switches, and handrails.
- Laundry Services:

- Manage the collection, washing, drying, and returning of residents’ personal laundry and linens.
- Ensure proper handling and care of residents' garments to avoid damage.
- Waste Management:

- Empty and dispose of trash and recycling in designated areas.
- Follow proper protocols for the disposal of hazardous waste materials.
- Safety and Compliance:

- Adhere to all safety and sanitation policies and procedures.
- Use cleaning chemicals safely and store them according to regulatory guidelines.
- Report any maintenance or safety issues to the appropriate personnel immediately.
- Resident Interaction:

- Maintain a respectful and friendly demeanor when interacting with residents.
- Be attentive to the needs and preferences of residents, ensuring their comfort and satisfaction.
- Communicate any resident concerns or requests to the appropriate staff.

Qualifications:

- High school diploma or equivalent.
- Previous housekeeping experience preferred, especially in a healthcare or residential setting.
- Knowledge of cleaning and sanitation products, techniques, and methods.
- Physical stamina to perform cleaning tasks, including lifting, bending, and standing for extended periods.

Position Summary:
Our Lodge Attendant - Food and Beverage is responsible for providing exceptional service to guests in the lodge's dining and beverage areas during the evening hours. This role includes serving food and beverages, maintaining a clean and welcoming environment, and ensuring guests have an enjoyable and satisfying experience.

Key Responsibilities:

- Guest Service:

- Greet guests warmly and assist with seating arrangements.
- Answer any questions regarding food and beverage options.
- Serve food and beverages efficiently, ensuring a high level of customer satisfaction.
- Address any guest concerns or special requests in a professional manner.
- Cleanliness and Sanitation:

- Maintain cleanliness and organization of the dining and beverage areas.
- Clean and sanitize tables, counters, and service areas regularly.
- Ensure compliance with health and safety regulations in all food and beverage operations.
- Restock supplies and manage inventory levels as needed.
- Team Collaboration:

- Work closely with F&B to coordinate food orders and ensure timely service.
- Assist with setup and breakdown of dining areas for special events or functions.
- Support other team members and provide assistance as needed to ensure smooth operations.

Qualifications:

- Experience:

- Previous experience in food and beverage service, hospitality, or a related field preferred.
- Knowledge of food and beverage preparation and presentation techniques.
- A clear security clearance, including vulnerable sector check is required to work within Rocky View Foundation.