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Catering Coordinator

3 weeks ago

Edmonton, Canada Nova Hotels Full time

**About us**

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years of business, making us one of the larger independent hotel chains in Western Canada. We have almost 2300 guest rooms and over 100,000 square feet of meeting space. We are also an award-winning hotel chain with awards like Employer of Choice and a few locations are COR certified. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

**Nova Perks**:
In addition to competitive wages we offer:
Meal program
Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
Friends & Family Rates at any of our locations
Extended Health Benefits for full time employees
Employee Discounts at the F&B Outlets

**PRIMARY FUNCTIONS**

The Catering Coordinator provides leadership in service and innovation while providing a working environment that fosters career growth and development for our team members.

**Responsibilities and Essential Duties**
- Perform telemarketing of existing and new clients to maximize use of all banquet rooms and enhance revenues of the department
- Liaise with sales department to ensure clients’ needs are met in conjunction with guest rooms
- Ensure the timely delivery of all Banquet event orders generated by the catering team are distributed to the appropriate departments
- Check banquet event rooms in advance of functions to ensure departmental standards are being followed
- Meet with clients prior to events to review arrangements, oversee events as required
- Report weekly catering/ sales activities to the General & F&B Managers and F&B Departments
- Perform inspection of a meeting rooms and to report defects/repairs needed to the maintenance department
- Maintain effective communications with other hotel departments to relate clients’ needs/requirements
- Conduct site inspections for prospective clients
- Plan and create menus for special events
- Attend post-convention meetings with the General Manager, F&B Manager and Banquet Captain
- Hold daily meetings with representatives of the Kitchen, Banquet, to review upcoming events, confirm guarantees, special meals
- Assist the Banquet Manager in supervision, set up and service of events
- Checks quality and delivery of catering services
- Other projects/duties as assigned.

**Qualifications and Skills**
- High School diploma. Diploma in hospitality management or event management is considered an asset
- 1-3 years’ experience in sales and/or catering service. Able to work well independently with little supervision

**Core Competencies**
- Customer service skills
- Problem solving skills
- Quality management
- Planning and organization
- Computer & systems literacy
- Self-Directed
- Conflict Resolution

**What we offer**
- An opportunity to work in a progressive, exciting team environment
- Employee discount in dining areas
- Employee discount at sister properties

Applicants must be legally entitled to work in Canada

**We thank all applicants for their interest in Nova Hotels, however only those considered for an interview will be contacted.