Customer Account Specialist

1 day ago

Dartmouth, Canada Seaboard Transport Group Full time

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has grown by providing excellent service to clients in both the petroleum and chemical industries.

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service. It is our commitment to transportation excellence that has fueled our growth to become one of North America’s largest leading bulk carrier.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a **Customer Account Specialist**based in **Dartmouth, NS.**

**Position Overview**:As a Customer Account Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes beyond payment follow-ups —it’s about building strong relationships, resolving disputes, and collaborating with internal teams to enhance financial processes.

**Key Responsibilities**:

- Proactively engage with customers to ensure timely payments while fostering positive working relationships.
- Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances.
- Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies.
- Analyze payment trends to identify root causes of delays and implement process improvements.
- Develop strategies with internal teams to minimize disputes and enhance cash flow.
- Act as a problem-solving expert, addressing challenges to prevent recurring issues.
- Maintain accurate records of customer interactions, disputes, and resolutions.

**What We’re Looking For**

**Qualifications**:

- Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry.
- Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies.
- A problem-solving mindset—you enjoy investigating issues and finding effective solutions.
- Excellent communication and negotiation skills to work collaboratively with customers and internal teams.
- High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs).

  • Customer Account Manager

    2 weeks ago

    Dartmouth, Canada Customer First Financing Full time

    **Requirements**: - Previous sales experience, preferably in a target-driven environment. - Comfortable making outbound phone calls and engaging in phone-based sales activities. - Strong communication and interpersonal skills, with the ability to build rapport with customers. - Excellent organizational skills and attention to detail to manage administrative...

  • Accounts Receivable Specialist

    7 days ago

    Dartmouth, Canada Parts for Trucks, Inc. Full time

    Parts for Trucks has been an industry leader providing parts and service to the heavy‑duty trucking industry for over 100 years. Operating coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability.We are currently...

  • Accounts Receivable Specialist

    1 week ago

    Dartmouth, Canada Parts for Trucks Full time

    Parts for Trucks has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability**.** We are...

  • Accounts Receivable Specialist

    7 days ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales/warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...

  • Customer Support Specialist

    1 day ago

    Dartmouth, Canada Total Power Limited Full time

    **Customer Support Specialist** - **We Offer**_ - Competitive Salary - Medical & Dental Benefits Plans - Health Spending & Wellness program - Professional Growth & Development - Life Insurance - Employer RRSP Matching Program - Employee Assistance Program - Disability & Life Insurance **Summary** The Customer Support Specialist is a professional who excels...

  • Accounts Receivable Specialist

    5 days ago

    Dartmouth, Canada CarbonCure Technologies Full time

    **About CarbonCure Technologies** CarbonCure Technologies is on a mission to make concrete a climate solution, reducing embodied carbon emissions in the built environment and transforming concrete plants into a worldwide network of carbon removal factories. CarbonCure is scaling an integrated decarbonization platform, with hundreds of systems deployed...

  • Accounts Receivable Specialist

    6 days ago

    Dartmouth, Nova Scotia, Canada PARTS FOR TRUCKS Full time

    Parts for Trucks has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We take pride in our commitment to quality, customer satisfaction, and reliability.We are currently...

  • Accounts Payable Specialist

    1 day ago

    Dartmouth, Canada CJ Limited Full time

    The Head Office for **Charm Diamond Centres **(CJ Limited) is looking to add a full-time **Accounts Payable Specialist **to join our team at our location in Dartmouth, NS. In business since 1972, CJ Limited is the largest family-owned and operated Canadian jewellery company and a Platinum Member of Canada’s Best Managed Companies. Operating over 80...

  • Accounts Receivable/Collections Specialist

    1 week ago

    Dartmouth, Nova Scotia, Canada Right Traffic, LLC Full time

    Accounts Receivable-Collections SpecialistThe Accounts Receivable-Collections position is responsible for the collection of outstanding issued invoicing. This includes resolving customer billing disputes and errors in concert with the billing group in order to reduce past due receivables.The position reports to the Accounts Receivable...

  • Customer Support Specialist

    1 week ago

    Dartmouth, Canada TigerTel Full time

    **Immediately hiring Part Time **Customer Support Specialists** **at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...