IT Information

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As the IT Information & Privacy Coordinator, you will be responsible for providing records and information management and Freedom of Information and Protection of Privacy (FOIP) guidance to staff in the Information Technology (IT) business unit. You will be responsible for the design and development of the annual plan to keep IT compliant with the Corporate Records Management Program, Information Management and Information Security policies, and the Freedom of Information and Protection of Privacy (FOIP) Act. Primary duties include:

- Provide advice, support, and direction on records and information management best practices and matters related to access and privacy.
- Coordinate responses to formal FOIP access requests and information disclosures as legislated by the FOIP Act.
- Monitor and administer security access and permissions to shared drives, Physical Objects, and Content Server libraries for electronic records.
- Provide guidance to IT staff on Privacy Impact Assessments and related privacy risks, mitigations, and requirements prior to the implementation of new projects or business processes.
- Investigate, contain, and report on privacy breaches within IT.
- Liaise with Access to Information and Corporate Privacy on questions related to the FOIP Act and requirements for the Privacy Impact Assessments and with Corporate Security on audit findings related to records integrity and accuracy and recommendations related to the Information Management and Security policy.

**Qualifications**
- A completed 1 year certificate in records management, library studies, or related field and at least 5 years of related experience; OR
- A completed 2 year diploma or a degree in records management, library studies, or related field and at least 3 years of related experience.
- Ability to handle confidential issues with tact and diplomacy is required.
- Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat and Content Server is required.
- Familiarity with SharePoint, Microsoft Teams and One Drive would be considered assets.
- Experience with records management in a technical and/or project-based environment would be considered an asset.
- Success in this position requires strong interpersonal and organizational skills, excellent communication skills, the ability to work collaboratively with a variety of interested parties, the ability to plan and organize work independently, and high attention to detail.

**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Information Technology
- Position Type: 1 Permanent
- Location: 133 6 Avenue SE
- Compensation: Pay Grade 8 $36.58 - 48.91 per hour (2024 Rates)
- Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310848