Team Leader

7 days ago

Brossard, Canada Patrick Morin Inc Full time

**Job Summary**

Overall, they ensure the proper functioning of the yard and of customer service. Thus, they are responsible for the execution of tasks, both in the yard and in the warehouse. They must make sure to maintain a good working climate. They are called upon to manage and resolve, within the limits of their power, all the problems that may arise in the yard, at all levels. The team leader must also ensure compliance with standards and procedures related to occupational health and safety and coordinate the work of human resources

**Main responsibilities**

Customer service management
- Manage customer complaints related to delivered products;
- Provide excellent customer service in the lumber yard;
- Ensure the accuracy of customer orders;
- Follow up on next-day deliveries.

Operations management
- Support the foreman in their tasks related to human resources;
- Ensure that the necessary material is in stock;
- Ensure the yard’s cleanliness;
- Make sure the boxes are filled;
- Make sure to place the day’s new arrivals.

***

**Required skills and qualifications profile**

Training/experience/certification
- Hold a high school diploma or the equivalent;
- Have a minimum of 3 years of experience in a similar role (an asset);
- Ability to supervise 3 to 4 people;
- Forklift driving experience.

Knowledge
- Have a good knowledge of building materials;
- Have a good command of the French language, both orally and in writing, English (an asset);
- Knowing the SAAQ loading and securing rules, an asset.

Required skills and abilities
- Know how to plan and coordinate;
- Demonstrate rigour, dynamism, integrity, and leadership;
- Be a good communicator, motivator;
- Be in excellent physical shape;
- Ability to work under pressure.

Working conditions
- Variable work schedule;
- Outside work;
- Loads up to 75 pounds to lift.

**Benefits of working at PM**
- A pleasant working environment
- The pride of working for a well-established, growing Quebec company
- Paid birthdays and personal leave
- Modular group insurance plan, including dental and vision care
- Employee Assistance Program (EAP)
- Telemedicine
- Registered Retirement Savings Plan with employer contribution (DPSP)
- Training upon hire
- Career advancement opportunities
- Social activities
- 20% employee discount valid at all Patrick Morin locations and other exclusive discounts
- Work clothes provided

**Patrick Morin**
- Well established in the hearts of Quebecers for over 60 years, Patrick Morin has carved out an impressive place for itself in the hardware industry in several regions of Quebec. With 21 branches and more than 1,700 employees, the company has quickly become an important pillar of the industry, building an unparalleled reputation for itself. _Acquired by experienced people in February 2021, Patrick Morin is building on its already winning philosophy by adding employee happiness as the key element to our new leaders’ vision of expansion and challenges._ When you join our team, you join a company that will develop your full potential, regardless of your role._

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