Settlement Worker

**Settlement Worker - Waterloo Region**

**Location: Waterloo** Region

**Work Hours**: 37.5 hours per week

**Employment Type**: Full Time, Contract

**Number of Vacancies**: 1

**Anticipated Start Date**: Immediately

**Deadline to Apply**: August 1, 2025

**Contract End Date**:March 31, 2026**Language** - Second language is an asset, we are especially interested in hearing from you if your second language is French, Arabic, Somali or Spanish

**Total Rewards Package**:
**Time Away from Work for your Well-being -**At the YMCA of Three Rivers, we recognize the importance of work-life harmony All full time team members are entitled to earn 3 weeks of vacation and have the opportunity to earn more as length of service increases. To support your overall well-being, we also offer 12 well-being days that team members use for sick time off or to care proactively for yourself. Bereavement days are also available.

**Wellness -**The YMCA of Three Rivers is committed to the health and wellness of our teams. Full time employees receive
- Well-being days that can be used as they are earned
- Access to an Employee (and Family) Assistance Program which provides free and confidential counselling, resources and services
- A free YMCA membership for yourself and your family which can be used to access our fitness centers
- Discounts on programs and services offered by the YMCA including child care services

**Pension Plan -** All full-time employees have the opportunity to participate in a group pension plan after two consecutive years of employment, employees contribute 5% of their gross earnings per pay which is matched by the Y. After three consecutive years of full-time service, participation in the YMCA pension plan is mandatory.

**Healthcare and Dental Benefits -** The YMCA of Three Rivers offers full time employees a comprehensive group benefit package (after 3-months from start date) that includes: Prescription drugs, Basic dental coverage, Professional services such as Registered Massage therapist, Physiotherapist, Psychologist, Psychotherapist, Chiropractor and Naturopath, Vision care.

**_
Are you a talented professional looking for a new opportunity? _**_Do you have a passion for working in a multi-cultural environment supporting newcomers as they navigate their settlement, language learning and employment journeys in Canada?_**

**_ Do you enjoy working with diverse clients and staff? Are you passionate about giving back to community, motivated by work that is truly meaningful and contributes to building a strong, vibrant, healthy, and inclusive community in Waterloo Region? _**_Are you unafraid to roll up your sleeves and do the work that needs to be done?_**

YMCA of Three Rivers is one of the community’s largest non-profit organizations. We are dedicated to the enrichment of our communities through the development of people and families. Through our work, we foster belonging and wellbeing, and dedicate ourselves to building a healthy and vibrant community every day.

**What you will do**
- As a Settlement Worker you will provide (in person and/or remote) services to newcomer clients including information, orientation and appropriate referrals to community and government services.
- You will conduct a needs assessment to identify client’s needs and create a service plan, act as an advocate in helping newcomers access services including education, health care, legal systems and support with filling out forms.
- You will enter information into government/ department databases and prepare monthly statistical reports for the Program Lead.
- You will connect with ESL schools to provide information and orientation and organize and facilitate group settlement workshops as needed.
- Additionally you will connect with community partners and explore effective and efficient service sharing. As always, there might be other duties as assigned

**What you will bring**

Ideally, you will have a completion of a community college degree/ diploma or equivalent. 1-2 years of relevant work experience in the field of community service and immigrant settlement.

You will have excellent computer knowledge of Microsoft Office and Access, excellent oral and written communication skills, keep abreast with Immigration legislation/policies affecting refugees and immigrants, mediation and conflict resolution, establish boundaries and manage client relation situations. Possess culturally sensitive and strong inter-personal skills. You will work directly with client information so previous experience working with confidential data and client information is strongly preferred. Communicate in a thorough, clear and timely manner and supporting information sharing and goal achievement across the Association. We also require Police Vulnerable Sector Records check.

**What you will gain**

You will join a dynamic team and an organization that has massive impact across our community. You will be joining a local organization but you will also