L2 Support Executive

Join to apply for the L2 Production Support role at J&M Group. Responsibilities include: Providing L2 Production Support activities and liaising with multiple technology teams to ensure application availability within SLA periods. Proficiency in Linux and Windows Server operations and commands. Handling Major Incidents (MIs), P1, P2, P3, P4 incidents,...

A cloud communications partner in Toronto is seeking an L2 Support Analyst to manage the operational health of Amazon Connect environments. The role includes monitoring incidents, executing operational changes, and coordinating with engineering teams. Ideal candidates will have 3+ years of experience and strong communication skills. This position allows for...

A cloud communications partner in Toronto is seeking an L2 Support Analyst to manage the operational health of Amazon Connect environments. The role includes monitoring incidents, executing operational changes, and coordinating with engineering teams. Ideal candidates will have 3+ years of experience and strong communication skills. This position allows for...

A cloud communications partner in Toronto is seeking an L2 Support Analyst to manage the operational health of Amazon Connect environments. The role includes monitoring incidents, executing operational changes, and coordinating with engineering teams. Ideal candidates will have 3+ years of experience and strong communication skills. This position allows for...

A cloud communications partner in Toronto is seeking an L2 Support Analyst to manage the operational health of Amazon Connect environments. The role includes monitoring incidents, executing operational changes, and coordinating with engineering teams. Ideal candidates will have 3+ years of experience and strong communication skills. This position allows for...

A technology services company is seeking an experienced Application Support (L2) to join their team in Toronto. The ideal candidate will have expertise in GCP Cloud and 4-6 years of application support experience. Responsibilities include troubleshooting applications, collaborating with stakeholders, and coordinating with offshore teams for seamless project...

A technology services company is seeking an experienced Application Support (L2) to join their team in Toronto. The ideal candidate will have expertise in GCP Cloud and 4-6 years of application support experience. Responsibilities include troubleshooting applications, collaborating with stakeholders, and coordinating with offshore teams for seamless project...

About the job Key Responsibilities Create & manage customer tickets in ticketing system to support each inquiry Trouble shoot L2 technical issues with customers to resolve issue Trouble shoot L2 technical issues with crew members on a wide range of issues critical to business continuance (i.e.: OTA) Engage with a variety of internal business partners to find...

Location: REMOTE / Toronto, Ontario. This job allows you to work remotely. About the Company Our client is a cloud communications and customer experience services partner supporting enterprise and public‑sector organizations. They design, operate, and continuously improve secure, large‑scale contact centre platforms built on modern cloud technologies....

Location: REMOTE / Toronto, Ontario. This job allows you to work remotely. About the Company Our client is a cloud communications and customer experience services partner supporting enterprise and public‑sector organizations. They design, operate, and continuously improve secure, large‑scale contact centre platforms built on modern cloud technologies....