Casual Crisis Worker

**Position**:Casual Crisis Worker** Competition Number**:2024-140**
**Hours of Work**:Days, Evenings, Overnights, Weekends

(Flexibility Required)**
**Reports to**: Program Manager,

Crisis Services**
**Vacancies**:Four (4)** Hourly Rate**:Pay Band 6

$ 31.27 - $ 36.33
**Job Status**:Casual** Union/Non-Union**:OPSEU/SEFPO Local 489**
**Location**:Kingston Frontenac Lennox and Addington area**

**Job Summary**:
The Crisis Worker functions as a member of the inter-professional crisis services team working in the 24/7 safe bed
program, answering the crisis lines as well as providing mobile response to individuals in crisis in the community. The Crisis
Worker provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health
and/or addiction crisis. The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term
supportive counselling and referral to the place of choice of the individual wherever possible. The Crisis Worker works
closely with community partners such as the police to provide effective assessment and support to those in crisis. The
incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of
information sharing and program planning. All services are provided in accordance with the mission, vision, values and
established protocols of the Agency.
- The casual Crisis Worker is required to accept a minimum of one shift per month to maintain employment.

**Minimum Qualifications: -**
University Degree in a health-related discipline.
- Three years relevant experience providing services to individuals who live with a serious mental illness and/or

addictions issue, preferably in a community setting.
- Applied Suicide Intervention Skills Training (ASIST) an asset.
- Crisis Prevention Intervention Training an asset.
- Certification in First Aid and CPR an asset.
- Experience working within a case management model, preferred.
- French Language proficiency considered an asset.

**Knowledge, Skills and Abilities: -**

mental illness, within a client-centred approach.
- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side

effects.
- Knowledge of issues related to addictions an asset.
- Knowledge of and the ability to incorporate best-practices in community support for individuals living with a serious

mental illness.
- Knowledge of and the ability to incorporate best practices in crisis intervention techniques.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis

stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to effectively utilize community resources and supports to meet the needs of individuals.
- Ability to work under pressure within a changing environment.
- Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act,

and other relevant legislation.
- Excellent communication and interpersonal skills in order to effectively engage community services and individuals,

increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Ability to work flexible hours, including evening, night, weekend, on-call and holiday work. Required to accept a

minimum of one shift per month to maintain employment.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of

$2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.
- Please submit a resume and cover letter as one document only quoting_**_ Competition Number 2024-140 _**
- contribute to the diversity of our community and enhance our ability to provide quality services to our clients.- We are committed to accessible employment practices. If you require an accommodation to fully participate in the _
- recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs._