Business Support Coordinator

2 weeks ago

Mississauga, Canada AstraZeneca Full time

At AstraZeneca every one of our employees makes a difference to patient lives everyday.

BioPharma Clinical Operations brings together all the skills groups to drive critical operational activities for early and late stage medicines development.

We have deep and specialist expertise in study and site management, data management, technical systems and processes, and in working with Contract Research Organisations and partner organisations to ensure the fast, efficient, ethical and quality delivery of our clinical trials in countries around the world.

We are nearly 2,500 people operating in more than 45 countries across the globe - partnering with the early and late therapeutic areas to meet the demands of extensive clinical trial programmes involving many thousands of patients.

Reporting to the Business Support Manager, the **Business Support** Coordinator** performs a wide range of support responsibilities for members of the BioPharma Clinical Operations function.

The **Business Support Coordinator** is pro-active and collaborative, working together with the other co-ordinators in the function and possibly also more broadly within BioPharmaceuticals R&D.

**Your accountabilities**:

- Provide support to senior leaders, coordinating complex meetings and off-site events, diary arrangements and travel in line with AZ policy
- Work collaboratively with Global Colleagues to deliver a lean, consistent and professional global support service, including knowledge sharing and training within the Business Support team
- Be an expert in using technology to efficiently complete tasks and propose technology based solutions
- Support projects under general guidance ensuring delivery of project outputs according to plan, reviewing and refining plans as necessary
- Independently and pro-actively resolve issues and challenges, ensuring delivery of day-to-day support activities and programs
- Prepare documents, materials and official information releases and distribute to the required stakeholders Plan, organize, and schedule own workload, so that all activities are completed accurately and on time while using and developing best practices

**Essential requirement for the role**:

- Experience in working in a complex global environment
- Significant administrative or related experience
- Good communication and coordination skills
- Experience with a variety of virtual meeting technologies, information management software, and Microsoft products
- Excellent time management skills
- Strong customer service skills
- Independent follow-up on action items from meetings
- A high degree of personal credibility when interfacing with organizations internal and external to AZ
- Experience working in a fast-paced global environment
- General knowledge and understanding of company policies and procedures

**Desirable experience for the role**:

- Experience of working in a global pharma or healthcare environment
- Experience managing SharePoint sites including creating and managing permission groups, creating new sites, and adding design elements
- Previous experience working with drug project teams

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