Customer Service Team Member

2 weeks ago


St Catharines, Canada Mac Outpost St Catharines Full time

Customer Service Team Member

Mac Outpost St Catharines has been in business

for over 25 years: helping consumers, personal and small

businesses alike, with repairs, training, and having a better

understanding of their equipment and what is available to

help them.

**Hours of employment**

10:00am to 5:00pm Monday to Friday to start

Be available for possible Saturday hours

**Starting Wage**

We are offering a starting wage of $16.00 per hour or higher depending on experience

**Prerequisite**

Computer and/or phone repair knowledge a must.

Having an excellent understanding of iOS Devices and the related software system to

support clients with iOS devices eg. iPhone, Apple Watch, iPad etc

**Responsibilities**

Gathering information from clients for service repair intake

Repairing and maintaining Apple computer and/or iOS devices

Be upfront, honest and hardworking to connect with our clients, creating great relationships

Have clear written and verbal communication skills.

Must be willing to complete initial and continual on-line training modules to meet job requirements

Drop off resume to:
353 Lake St., Unit #14

St. Catharines, ON L2N 4H5

**Salary**: From $16.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- St. Catharines, ON L2N 7G4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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